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SERVPRO's Advanced Equipment Provide Maximum Opportunity for Salvaging Soot and Smoke Damaged Belongings for Our Gaithersburg Customers

11/13/2019 (Permalink)

small immersion tank for cleaning For Delicate or Sooty Fire Damaged Belongings from Your Gaithersburg Home, SERVPRO Provides Ultrasonic Cleaning Solutions

How Does Ultrasonic Cleaning Work for Gaithersburg Fire Damaged Contents?

With almost countless tools designed to address specific effects of fire loss incidents in Gaithersburg homes, professional restorers now have a more streamlined and cost-effective approach to get you back into your house quickly after an emergency. With content management being such a vital element of our fire recovery effort, our investments in top-tier restoration equipment for fire-damaged personal belongings that reach our SERVPRO facility help to improve our ability to make fire loss “Like it never even happened.”

Among the advanced tools that we now have in our warehouse for these restoration projects is our ultrasonic tank, which can help to address fire damage to Gaithersburg house contents directly. The submersion tank works to remove set-on soot, smoke, and odor residues from surfaces through the introduction of sound waves. Bubbles generated by these vibrations reach the surface of materials to get cleaned and implode, and the minute pressurized force generated can effectively remove residues. Hard materials like silverware, glass, porcelain, tile, and other like compositions are ideal for these tanks.
This immersion technique is the most effective way of applying adequate cleaning solution to damaged wares from your house, as these items become submerged in potent products designed exclusively to aid in clearing surfaces of soot and other residues. Once removed from the solution, the treated items get dried before being stored in the climate-controlled facility awaiting move-back.
While it is one of the most effective soot removal practices that our SERVPRO team can implement, it is not without its limitations. Only contents small enough to fit into one of the submersion tanks can benefit from this cleaning. Also, even though the soot might get removed, additional processes like odor removal in our ozone chamber might still be necessary before the item is entirely restored and ready to get returned to your restored house. Though seldom the case, this non-abrasive nor intrusive treatment is ideal for delicate and intricate items and collectibles.
There are many advanced tools and machines available to our SERVPRO of Gaithersburg / Germantown team that can help to protect and recover fire-damaged personal belongings after a disaster. We are here to help. Give us a call anytime at (301) 963-8474.

Removing Moisture from Carpets and Hardwood In Your Gaithersburg Home

11/8/2019 (Permalink)

water damage to tile flooring We’re Faster to Any Size Disaster.

Extracting Moisture from Carpets and Hardwood In Gaithersburg

Water leaks can occur at the most inopportune times from leaky pipes, overflowing tubs, and sinks. Leaky pipes burst due to age or even occasionally when pipes freeze during cold spells. A phone call can distract a client while the faucets are running. Before clients realize, water is all over the floor flowing onto carpeting, tile floors, and hardwood floors.

SERVPRO has the necessary equipment for water removal in Gaithersburg to fit every situation. We can deploy small portable water extractors, as well as a large truck, mounted pumps to remove large amounts of water from your home. We respond in less than four hours, assess the situation, and dispatch the appropriate equipment and human resources to remedy the situation.

Specialized Equipment
Surface water on tile floors and hardwood floors can be extracted rapidly using a light wand water extractor. Mops are used to remove any remaining water from the surface of hard surface floors until dry.

Water that has spread across carpeting and penetrated to the underpad requires deep extraction tools. SERVPRO has self-propelled water extraction tools that move slowly across the carpet and squeeze out the water, which is then vacuumed by the system. SERVPRO adds weight to the machine by the operator standing on the machine as it moves. Other units are moved by the operator every 10 to 15 seconds.

We may lift the carpet to extract moisture directly from the pad, depending on the amount of water. Air movers are brought in to blow dry air under and over the carpet to further absorb moisture. The moist air may be expelled out of the home. Or dehumidifiers are brought in to extract further moisture from the air. Many clients are encouraged to turn on the AC to add further drying capacity.

Drying Hardwood Floors
If water has penetrated between the joints of hardwood flooring, the wood may swell, causing an uneven floor or cupping and even splitting of some of the wood. Desiccant dehumidifiers may be required to draw additional moisture from the hardwood floor before there is any long term damage.

Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474 for 24/7 service. We proudly serve Montogomery Village, Washington Grove, Laytonsville, and the surrounding areas. We’re Faster to Any Size Disaster.

For more about Gaithersburg click here.

Why Gaithersburg Locals Choose SERVPRO for Their Restoration Services

11/6/2019 (Permalink)

A female SERVPRO employee standing with 3 police officers. You won’t be sorry you let us help for any of your disasters in Gaithersburg.

Let us show you all of our Why you should choose SERVPRO for any restoration issue in Gaithersburg.

Accidents, appliance failures, and bad weather all contribute to different types of damage for Gaithersburg property owners. No matter if the residence receives fire damage, water loss, flooding, or has a mold infestation, it is vital to engage a professional restoration services company. Failing to do so leaves the property open for additional damages from secondary issues. 


When damage threatens your property and contents, it is vital to work with a company that understands, some items may have no dollar value, but the sentimental value is priceless. SERVPRO technicians bring not only extensive training to each job site but also compassion for the people they help through their knowledge of the restoration sciences for limiting loss every single day. 

Fast Water Cleanup is Crucial

When a bathtub overflows, toilet backs up, or the washing machine decides to drain water on the floor rather than the drain in a Gaithersburg home, the timer starts ticking for unrecoverable water damage to the structure. SERVPRO technicians arrive within an hour of the initial call and bring every single piece of equipment they require for the job on their green service vans. 

The complete extraction of water is crucial to complete drying, and they have numerous special attachments such as weighted extractor heads to pull deeply embedded water out of pile carpeting or other types of equipment designed to assist in water removal from upholstered furniture. As long as the water loss has not remained untouched for more than 24-hours, the highest restoration potential remains. After that time frame passes, less and less of the contents in the home have the possibility of recovery through drying and cleaning. 

Return from Fire Damage

When a property burns, the fire damage left behind in each Gaithersburg home is unique. There may be accompanying water damage, smoke odors, and numerous structural issues to address. SERVPRO technicians immediately scope the structure to ascertain safety issues, where mitigation needs to start and if there is water loss to handle. Another common action is the establishment of a security fence around the worksite to protect the property and contents from any intruders during the fire loss cleanup. 

The cleanup of smoke residue requires testing and knowledge or more damage to the structure has the potential to occur from incorrect cleaning methods. For example, dry smoke is a fine, powdery substance that lightly sits on surfaces. Technicians learn in their extensive training that this type of smoke residue does not react well to liquids, and this has the possibility of driving it deeper into surfaces. Instead, the technicians know the correct dry cleaning methods involve picking it up and moving the mitigation process forward. 

Odor removal is a large part of fire damage restoration. Technicians have a diverse selection of equipment and applications to neutralize residual smoke odors left by the fire. For light scents, time-release gel pellets may prove to be enough. More pungent odors may require the use of equipment such as hydroxyl generators that work as a neutralizing agent against airborne particulate matter. Another frequently used solvent-based method is thermal fogging, which also neutralizes odors at the molecular level, never to return. 

Storm Damage and Flooding 

Storm and flood damage in Gaithersburg homes receives handing from SERVPRO technicians much in the same manner as water damage resulting from a suddenly broken supply line, with one caveat, when it is groundwater, it is contaminated. 

When a tree limb falls on a roof or hail breaks a window and rainwater enters the property, that is still "clean" water, and it poses no real health issues as long as the cleanup begins within 24-hours. As water remains standing within a property, even clean water degrades and after 48-hours, requires handling as a class-three biohazard the same as groundwater.

Even a small amount of floodwater entering a home wicks rapidly into sheetrock, and it requires removal as it is absorbed and immediately begins weakening building materials. Damaged sheetrock buckles and warps and has no restoration potential. SERVPRO technicians learn controlled demolition techniques as part of their certification and skillfully perform flood cuts to save as much of the sheetrock as possible by removing only the damaged portions and halting any further absorption of the water.

Disinfection and the application of antimicrobial products are a standard part of flood damage mitigation. Technicians ensure that the property is sanitized and ready for any reconstruction that needs to occur.

Technicians perform any temporary repairs needed such as tarping over holes in a roof or boarding up windows. Afterward, homeowners receive a list of the actions taken for both restoration services as well as repairs necessary to return the home to its pre-flood condition. 

Mold Remediation

Mold damage sometimes accompanies water and fire loss in Gaithersburg homes. Unlike those types of home disasters, mold infestations are often a symptom of another issue. When SERVPRO technicians scope a home for potential mold, they look for musty odors, water spots and collections of excessive moisture within wall cavities and under flooring. Poor ventilation is another common reason for mold growth in attics. Technicians diagnose both the locations of mold colonies and the cause for their establishment in the home. 

Technicians are very cautious during mold remediation about the potential for cross-contamination, and containment is a standard action. Using a simple barrier or more intensive negative air chamber setups to ensure airborne mold spores do not travel to any other part of the home. 

Careful drying and lowering of the ambient humidity cause the existing colonies to dry in place. Technicians carefully remove by gently hand-scraping or when infestations prove challenging to remove, they use methods such as soda blasting, a light abrasive that does not mar surfaces, making it ideal for wood or brick. 

SERVPRO of Gaithersburg / Germantown at (301) 963-8474 is ready to assist property owners 24/7 with any needed restoration services. The knowledgeable technicians have training and certification in water damage, fire damage, storm damage, and mold remediation to make the loss in your home, "Like it never even happened."

To learn more about Gaithersburg, click here.

SERVPRO Can Mitigate the Storm Loss to Your Property with Rapid Cleanup and Restoration Services

10/8/2019 (Permalink)

Cartoon House Looking Sad Surrounded by a Flood This Germantown House Will Start Smiling When SERVPRO Arrives for Floodwater Removal and Restoration

Why Hire Professionals to Handle Flood Damage in Your Germantown

No homeowner wants to deal with flood damage, but the inevitable can happen. A substantial and slow-moving rainstorm can dump multiple inches of rain in your area and turn streams into raging rivers and roads into streams. If this water finds its way into your residence, it can destroy building materials and contents.

Dealing immediately with flood damage in your Germantown home is crucial. However, it is difficult to do so on your own. Therefore, you should seek professional help. A remediation company like SERVPRO can help you clean up, dry, and disinfect your property. You can gain the following benefits after hiring our technicians:

Immediate action
It is essential to act when dealing with water damage quickly. If you do not take immediate action, the water can penetrate deeper into the walls, floors, and furnishings, causing more damage. Our crew can take the necessary steps to prevent any further damage.

Professional advice
Our crew can inspect the flooded areas properly and advise you where restoration is needed. We can tell you which items are salvageable and which ones are not. Our technicians can also inform you how easy or difficult it is to remove moisture from a material based on how the moisture is contained within it. We describe moisture in materials in three forms.

* Surface water – This is the liquid moisture on the surface of a material. We deal with surface water first during the drying process. We can extract it, pump it out, or wipe it out.
 * Free water – This is the liquid moisture a material has absorbed, either through exposure to humid air or through contact with the water. Free water starts to evaporate when restorers direct airflow across wet surfaces.
 * Bound water – This is the moisture that a material such as wood has absorbed and is now bound in within its cells. It takes longer for absorbed water to evaporate when compared to free or surface water. We can increase the rate of evaporating bound water by heating the damp material if desired. In the case of hardwood floorboards, it is often a slower moisture extraction that does not splinter and ruin the wood.

We use the right equipment
We have several advanced water restoration equipment and products at our disposal. For instance, our SERVPRO technicians can use thermal imaging cameras to detect water intrusion without removing building materials like drywall. With the help of such cameras, assessments are precise, and repairs are less costly and take less time. We also have different types of pumps, deep extraction tools, air movers, and dehumidifiers that can remove all the water and moisture from the affected areas. Advanced equipment like drying mats and injectidry systems can salvage many materials and limit losses.

If you are dealing with a flood damage disaster, you can trust SERVPRO of Gaithersburg / Germantown to restore your home to a preloss state. Contact us at (301) 963-8474 for a fast and smooth recovery. We’re Faster To Any Size Disaster.

SERVPRO Can Provide Germantown Property Owners with Safe and Measured Water Loss Restoration

10/1/2019 (Permalink)

Two young girls holding a dog and celebrating the 4th of July in front of a SERVPRO Vehicle Kids, Pets, and Parents Wave the Flag when SERVPRO Arrives for Water Damage Restoration in Germantown

Is the Water Damage In Your Germantown Home Caused By Contaminated Water In Your Toilet?

Have your floors become water damaged from an overflowing toilet bowl? Do not touch the affected areas - they may be contaminated. We place water into three different categories depending on the level of contamination, and this determines what remediation procedures are needed.

Category 1 Water - Sanitary Water

Category 1 water is safe, uncontaminated water. The water damage from your Germantown home is less likely to be in Category 1 if it came from the toilet. Even if the toilet bowl is clean and the water is clear, it is still not safe to touch the water until remediation technicians can identify the level of contamination present.

Category 2 Water - Gray Water

SERVPRO technicians typically identify water from the toilet bowl as Category 2: significantly contaminated. This defines water that is absent of fecal matter, but present with urine and other unsanitary particles. Water that goes through the toilet tank and spills out onto the floor requires the use of gloves to reduce skin contact when handling the areas damaged by it.

Category 3 Water - Black Water

The most contaminated type of water, Black Water is present with fecal matter and possibly bacteria and other microorganisms. This water is grossly contaminated and needs to be handled with caution. Black Water can also be groundwater from flooding and water from a burst sewer. While on the job and dealing with this cleanup, SERVPRO technicians don protective gear to avoid contamination.

Personal protective equipment (PPE) includes:

- Gloves, Nitrile, Latex, Work Gloves

- Full-body suit

 - Respirator with particulate filters

- Waterproof boots

Black Water Removal And Home Sanitation

There are also different engineering controls needed to ensure that the contaminated water does not spread to other parts of the home. HVAC units are turned off to prevent contamination by air. Air scrubbers using HEPA filters can capture airborne moats. SERVPRO technicians can isolate the bathroom from other rooms with plastic sheeting 6-mil thick. Generally, this is needed when there is a blockage, not just a malfunctioning commode.

Is your bathroom carpeted? If so, the carpet may need to be removed. Most powder rooms and bathrooms are tiled or have a linoleum flooring material which resists water penetration.

Get rid of contaminated water as quickly as possible. Contact SERVPRO of Gaithersburg/Germantown at (301) 963-8474 for water removal and restoration services.

Exactly where is Germantown MD?

First Steps When Mold Gets Discovered in a Gaithersburg Office

9/30/2019 (Permalink)

The word Mold spelled out on wooden Letters We know what it takes to assist your Gaithersburg office when it comes to mold.

SERVPRO will kick that mold damage you have in your Gaithersburg office right out the door.

Mold can be a challenging situation to overcome, especially when preventative measures do not get taken in Gaithersburg offices as quickly as they could. Many property owners do not recognize the signs of budding mold colonization, and before long, the situation has gotten out of control. Even with the prompt response of our SERVPRO remediation technicians, there are still some initial steps that business owners can take in the office space to help. 

As problematic as mold damage in Gaithersburg offices can be for those exposed, we have a full division of qualified personnel capable of responding quickly. Mold can migrate from surface to surface, seating into these materials and contents. As the organism feeds, it deteriorates the host surface, which can ultimately lead to structural failures and costly reconstruction efforts. We have trained technicians accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as Applied Microbial Remediation Technicians (AMRT.) This experience and training help us to respond faster and take more deliberate action. 

 We have a quick response in a crisis, but there are still ways that you can help while you wait for our response team to arrive. Applying these tactics can help you get your doors back open and get the business up and running much faster than you might have expected. 

- Protect your electronics and other valuable items by getting them out of the moist or damp areas of the facility Not only does this reduce the exposure to mold growth, but it can help to keep this investment safe.

- Get employees out of the office until the appropriate measures are taken to seal off contamination and potentially allow the business to reopen in a limited capacity.

- Do not attempt to remove mold growth on your own. With thousands of varieties of structural mold, you need experienced professionals like our SERVPRO AMRTs to identify the best approach to eliminate it.

Many steps are essential to protecting your business after you discover mold growth. Knowing what to do immediately, and some steps to follow after that can limit recovery times and costs. Our SERVPRO of Gaithersburg / Germantown team can help however you need by calling (301) 963-8474.

If you would like to know more about Gaithersburg, click here.

Our Crew Is Here To Help After A Fire In Your Gaithersburg Home

9/18/2019 (Permalink)

kitchen burnt in fire and covered in soot Give our professionals a call anytime that disaster strikes at (301) 963-8474 and we can help you however you need.

Improving Content Management For Fire-Damaged Gaithersburg Homes

We know that to truly protect a Gaithersburg home after a fire loss incident, we need the help of the residents before we arrive as much as they need efficient recovery practices we provide. Preemptive actions taken by the homeowners can work to protect the contents of your home from damaging effects like soot residue. This spreading effect can leave a layer of thick carcinogens on the surface of your belongings and furniture that can be challenging for even our experienced team to clean.

With the vast array of effects that follow fire damage in Gaithersburg homes, it is no surprise that our recovery team is one of the most experienced and well-trained on our SERVPRO team. Our technicians not only pursue the accreditation from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire & Smoke Restoration, but many of our team pursue secondary endorsements, including structural drying, odor removal, carpet cleaning, and content management.

The sciences behind restoring your belongings after a fire loss incident are continually evolving and expanding, weaving in new practices, equipment, and products. Even with our efficient approach to loss incidents, we encourage homeowners to move at-risk contents and furniture in their house to unaffected areas. Not only can this prevent unnecessary damage to these items, but it can also provide a better space for our mitigation processes to begin.

While we strive to provide on-site recovery for specific belongings when possible, it is unlikely that our content department does not need to move some of your possessions to our nearby facility for focused restoration. When your items reach our SERVPRO facility, we can focus on elements like soot removal, deodorization, drying, and safe storage of your belongings until they are to get returned to a restored property.

As damaging as fire losses can be for your home, our SERVPRO of Gaithersburg / Germantown team can help to reduce the cost of this recovery with our content pack-out process. We can get lightly damaged items to our facility nearby for cleaning, restoration, and storage. Give our professionals a call anytime that disaster strikes at (301) 963-8474 and we can help you however you need.

For more about Gaithersburg click here.

Residential Floors, Evaluation and Restoration by SERVPRO, Can Vary from Home to Home and Event to Flood-Damaging Event

9/4/2019 (Permalink)

green SERVPRO trailer in parking lot SERVPRO Has the Green Fleet, Trained Personnel, and Equipment to Restore Homes in Gaithersburg After Storms, Even Hurricanes

How SERVPRO Handles Flood Damage to Different Kinds of Flooring

When flood damage happens, flooring bears the brunt of the accident. Even a small amount of groundwater that enters the home has the potential to spread into carpet, padding and into the subfloor.

Flood damage in a Gaithersburg home requires a quick turnaround. Every minute the water remains in the house, it increases the amount of loss and lessens the chances for restoration.

Thorough Extraction Lessens Drying Time
When SERVPRO technicians handle flood damage, they use different methods to prep the flooring and room for drying depending on the surface or materials affected. Evaporation is one technique, and the other is the extraction of excess water.

Types of Extraction Used
The most common method utilized by SERVPRO technicians during groundwater cleanup is wet vacuuming using the power of a truck-mounted unit. This type of extraction technique gives techs the ability to remove copious amounts of water efficiently due to the lift of the vacuum function pulling moisture up and out of flooring. If the water in the property is more than two-inches in-depth, pumping is usually the removal option of choice.

Carpet Removal
Groundwater renders both carpet and padding unrestorable due to its unsanitary nature. However, even lightly saturated carpet is extremely heavy and has the potential to cause injury from the wet. SERVPRO technicians extract and dispose of the water, so the carpet is lighter and easier to handle for removal and discarding.

Hardwood Flooring Extraction
 It is vital to remove the water to dry hardwood floorboards thoroughly. Due to the porous nature of wood, this often presents a challenge for SERVPRO technicians. Along with using a portable pump or truck-mounted unit for a maximum pull of the embedded moisture, sometimes a drying mat is also set up to force warm, dry air into the boards to dry them even faster. In instances where a large area of flooring has effects of water damage, the application of several drying mats is commonplace. These can be daisy-chained with vacuums or set up with injectidry systems for maximum water and moisture extraction.

When flood damage occurs, homeowners need a fast response. Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474, and our technicians arrive within four hours after the call because We're Faster To Any Size Disaster.

Right here in the State of MD

  Our Experts Explain the Water Damage Remediation Process in Your Germantown Home

8/29/2019 (Permalink)

Water leaking under a door. Water damage has occurred. If there is substantial water damage to your home don't try and clean it up alone. Call SERVPRO today for professional remediation assistance.

Protecting Belongings in a Water-Damaged Germantown Home

One of the strengths of our SERVPRO team is our content management professionals that can protect the belongings of your Germantown home. With how quickly water loss incidents can sweep through properties, many of your possessions can become affected or at-risk. As much as many homeowners have opted to seek the professional assistance that our team members can provide, there are ways that you can help reduce your loss in the items you own.

With the substantial level of water damage possible to Germantown homes, it is not surprising how a small circumstance can blossom into something severe. More importantly, spreading water can begin absorbing into material directly exposed, leaving both structural elements and your items susceptible to saturation. While we have a rapid response mitigation team that can begin protecting these belongings with our pack-out and containment efforts, what do you do until help arrives?

Even with more widespread water loss incidents that occur in the house, these emergencies are rarely enough to force homeowners and occupants to vacate the premises. Once a situation gets discovered in your property, you can save yourself time and money on the ultimate restoration costs by starting to move at-risk or compromised possessions to a safe place in the house. If protected from the developing water loss incident, even our content management might not need to remove all of the belongings from your house when we arrive.

While you might not have a great idea of how water damage can affect treasured belongings throughout your property, you can at least work to elevate essential, irreplaceable items to get collected first by our response team. The SERVPRO professionals we entrust to protect these items are with them through every step of their restoration, including transportation to the facility and the cleaning and deodorizing many of these same items. 

The team we dispatch to your address arrives with the full measure of tools needed to begin crucial mitigation efforts right away. Part of this recovery involves the earmarking and removal of at-risk items to our SERVPRO of Gaithersburg / Germantown facility nearby. We go above and beyond to get things back to normal as promptly as possible. Give us a call today at (301) 963-8474.

Click here to see more of Germantown. 

Our Technicians Will Restore Your Fire Damaged Home In Gaithersburg

8/23/2019 (Permalink)

Soot covering walls and ceiling Whenever disaster strikes, let our SERVPRO of Gaithersburg / Germantown team show you that We’re Faster to Any Size Disaster.

Content Management Solutions For Fires In Gaithersburg

Keepsakes, heirlooms, possessions, and belongings all make up the contents of your Gaithersburg home. Each can hold a place of regard with homeowners as something that they have purchased or acquired through the years. In many ways, the items within a house are more important than the home itself according to its owners. That is why our crew of professionals has a division of technicians devoted exclusively to protecting your possessions from the harmful effects of fires and other disasters.

Acquiring the services of our experienced content management division can help to address multiple aspects of fire damage in Gaithersburg homes. Our SERVPRO professionals understand the finite amount of time before affected furniture and other items become too severely and profoundly damaged to restore with our methods. As a leading name in fire recovery throughout Montgomery County, our team has decades of experience to lend to our customers in their time of need.

Content management begins with the assessment of your property once our professionals first arrive at the house. Items get earmarked to get removed from the home to allow for better protection from the spreading fire effects or to give them focused cleaning and deodorization attention. Whatever the reason, our technicians carefully package each item to protect it in transit to whichever of our three facilities within Frederick and Montgomery Counties is the closest. Once it arrives, we can address each concern to ultimately make these fire effects “Like it never even happened.”

Soot cleaning is a considerable step to restoring the look and function of items removed from a damaged home. Our SERVPRO team has multiple strategies for cleaning damaged belongings affected by these carcinogens, and a leading approach is our ultrasonic submersion tank. A combination of vibration and microscopic bubbles can restore many contents of your property, including silverware, dishes, porcelain, glassware, and more.

Keeping track of your items throughout their recovery and even their storage in one of our facilities provides peace of mind to our customers. We give each box of your belongings a unique QR code, allowing us to quickly identify where individual items are upon a customer’s request, and allow them access to these items whenever they might need it.

Pack-outs and content management are a considerable element to our respected fire recovery efforts. Whenever disaster strikes, let our SERVPRO of Gaithersburg / Germantown team show you that We’re Faster to Any Size Disaster. Give us a call at (301) 963-8474.

For more about Gaithersburg click here.