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SERVPRO Offers Reliable Gaithersburg Water Restoration

3/10/2024 (Permalink)

IICRC logo IICRC-certified SERVPRO technicians restore water damaged homes in Gaithersburg. "Like it never even happened."

Avoid Secondary Issues with Our Experts

When water floods your home from plumbing or appliance leaks, flipping the shutoff valve stops the immediate problem. Fluids drain away, leaving a false sense that the crisis is over. Before breathing a sigh of relief, consider the following: Water is incredibly corrosive and migrates inside the house, even if invisible. Ignoring wet building materials risks progressive deterioration and the potential for mold damage. 

Professionals Track and Remove the Water 

Trained technicians armed with specialized equipment deliver effective Gaithersburg water restoration. SERVPRO® meets the requirements with our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified crews and state-of-the-art water removal and drying equipment. We start by tracing the path of the water with sensitive moisture detectors and, meters, and infrared cameras. Once we map out the affected areas, prompt water extraction prepares affected structures for drying: 

Extraction Staging 

  • Brooms and squeegees consolidate standing water. 
  • Controlled demolition tactics release fluids: weep holes for water-filled ceilings, baseboard removal with drilling openings, or sawing out sections of wet drywall (flood cuts). 
  • Extraction Implementation 
  • High-efficiency extractors suction liquids into backpack tanks (portable units) or truck-mounted tanks. 
  • Negative air pressure systems pull water from layered structures like flooring, facilitated by mats or baseboard-inserted hoses (into the previously drilled or cut holes), concentrating the suction action of truck-mounted extractors. 

Applied Structural Drying 

Drying is most effective after we extract as much liquid water as possible. Drying includes: 

  • Setting drying goals based on moisture levels of damaged materials compared to levels of unaffected materials in your home 
  • Configuring drying equipment to accelerate the evaporation of absorbed water, including axial fans and low-profile air movers (sometimes with heaters) 
  • Adding dehumidifiers to capture and contain the released water vapor from the airiic
  • Periodic monitoring of the process by skilled technicians who adapt the positioning and intensity of air moving and dehumidification equipment until reaching the goal moisture levels 

Set your mind at ease when you need help with water restoration. SERVPRO of Gaithersburg / Germantown, with cutting-edge equipment and trained technicians, is available 24/7 at (301) 973-6257.   

Emergency Flood Damage Cleanup in Gaithersburg

1/8/2024 (Permalink)

Here to Help slogan servpro poster From flood water removal to disinfecting, call SERVPRO to restore your Gaithersburg property.

SERVPRO®’s 24/7 Availability Can Remediate Flood Water Damage

Water damage, whether from floods, pipe leaks, clogged gutters, or other disasters, needs a fast and thorough response to prevent further issues in the home. Mold can grow from water damage in as little as 24 hours and damage structures and contents, creating discomfort by proliferating spores and unpleasant odors.

When flood damage affects Gaithersburg homes, SERVPRO is ready to assist at any time of day or night and can have a crew out to begin the inspection and cleanup process within hours of a client’s call. In cases where no power is available onsite, SERVPRO can provide power sources to keep the restoration process as efficient and smooth as possible.

Complications Caused by Flood Damage and Debris

Floodwater can invite all kinds of concerns into a home. Water damage is only one aspect of homeowners' issues when a flood occurs.

  • Flooding can compromise home electrical systems with water damage, creating potential safety concerns.
  • Floods also introduce microbes, debris, sewage, and other contaminants to the home that can complicate the cleaning process.
  • Damage to structural material is a frequent issue with flooding, especially for flooring adhesives and porous surfaces like grout, drywall, carpet, upholstery, and wood.

SERVPRO’s professional restoration services aim to efficiently clean flood damage and restore the home and its contents to a pre-disaster condition.

SERVPRO’s Fast Flood Damage Cleanup Services

Restoration technicians are equipped to perform a diverse array of flood cleanup services, including:

  • Removing remaining standing water with submersible sump pumps and back- or truck-mounted extractors.
  • Spraying down contaminated surfaces with broad-spectrum EPA-registered biocides.
  • Safely handling any necessary demolition and repair services for drywall, flooring, electrical, and other structural components.

SERVPRO’s pack-out and move-back process is also effective for restoring personal property and returning it to its original place within the home.

Homeowners who endure fire damage, water damage, or other disasters can contact SERVPRO of Gaithersburg / Germantown at (301) 963-8474 for “Like it never even happened” mitigation and restoration.

Professional Mold Remediation in Germantown

11/13/2023 (Permalink)

mold growing on a wall around an outlet Removing mold damage is a process that needs to be carried out very carefully. Contact SERVPRO for certified technicians to get the job done.

Mold Remediation in Germantown by SERVPRO®

Germantown is rich in history and boasts a plethora of local landmarks and historical sites. One landmark is the Black Rock Mill, a preserved gristmill from the early 19th century. Germantown is also home to several renowned schools, including Seneca Valley High School and Northwest High School, known for their academic excellence. The picturesque Seneca Creek State Park offers scenic trails and recreational activities. Food enthusiasts can savor various cuisines at popular eateries like The Comus Inn and Copper Canyon Grill. Whether it is a residential or a commercial building, mold damage due to water incidents is not uncommon in Germantown.  

SERVPRO techs use IICRC S520 guidelines during mold remediation in Germantown properties to ensure safe and quick restoration. Our mold specialists use robust isolation techniques to prevent mold fragments and spores from spreading to unaffected areas. 

Establishing Isolation Barriers During Mold Removal

With its varying building materials and climates, Germantown can be susceptible to mold issues. Residents, schools, and local authorities must prioritize mold remediation efforts for quick restoration. Preserving the integrity of architectural gems and historical sites, such as the Germantown Town Center and the Maryland SoccerPlex, go hand in hand with proactive mold prevention measures. Also, maintaining mold-free parks and recreational areas, such as Ridge Road Recreational Park, enhances all visitors' enjoyment of outdoor spaces.

SERVPRO techs establish various isolation barriers to ensure that mold spores do not spread to unaffected areas of the building. We commonly install the following types of isolation barriers during mold inspections, remediations, and removal-

  • Physical Barriers: Techs install polyethylene barriers to isolate the affected areas from the rest of the property. It prevents the dispersion of mold spores to clean rooms.
  • Negative Air Pressure Barriers: These barriers use air scrubbers and exhaust fans to create negative pressure within the enclosed area. 
  • Containment Barriers: These barriers typically consist of sturdy materials such as polyethylene or PVC, creating a sealed environment for mold removal activities.

Call SERVPRO of Gaithersburg / Germantown at (301) 720-1829.

The Focus of Fire and Smoke Mitigation in Gaithersburg Homes

9/11/2023 (Permalink)

Soot damage in a workshop scattered with tools and supplies Call SERVPRO of Gaithersburg for fire and soot restoration. We are Faster to any size disaster™.

Effective Post-Fire Cleanup Services 

Gaithersburg is one of the larger communities within the Washington DC metropolitan area, which continues to grow. As one of Maryland's top ten largest cities, more than 70,000 live in this prominent Montgomery County community. As you might expect, with settlements throughout the state that have been around since before the American Revolution, the region has much in the way of historic properties. Though incorporated in 1878, you can see much of the area's role in significant eras at the Gaithersburg Community Museum.

Disasters like fires leave a pressing need for fire and smoke mitigation in Gaithersburg properties. Our experienced team is Large Loss certified and trained, allowing us to manage massive cleanup in condominium complexes like The Copley at Crown and Oak Wood. In addition, we have trailered equipment to help with commercial properties like the facilities for IBM, Sodexo, and Lockheed Martin, headquartered in Gaithersburg. Fast mitigation is vital with several wealtheir neighborhoods and historic properties throughout the Olde Town district.

Fire and Smoke Mitigation Solutions 

Fire and smoke damage can devastate your home. We must work fast to overcome the pressing issues that create a volatile environment for our restoration technicians or your family.

  • Air Quality – We clean up the particles circulating in the environment with equipment like HEPA 500 air scrubbers. Filtration can trap microscopic debris.
  • Surface Cleaning – Soot can land on building materials and destroy them if our technicians do not resolve the issue quickly. 
  • Fire Damage Repairs – We assess structural damage and the need for controlled demolition. Our contractor license allows us to complete build-back services as well. 

While you let our experienced team get to work on mitigating fire and smoke loss effects, take advantage of the attractions and amenities of the city. Scratch your retail itch at Kentlands Market Square and Washingtonian Center, or have a bite at local eateries such as El Meson Restaurant. SERVPRO of Gaithersburg / Germantown (301) 246-8636.

Fast Fire Damage Restoration in Germantown Homes

5/22/2023 (Permalink)

heavy smoke and soot damage on wall Each fire is different. We have the ability to evaluate and clean all types of smoke and soot.

Smoke and Fire Damage Cleanup Services 

Being the third-largest municipality in Maryland, Germantown is home to more than 91,000. This number might still be higher when you factor in establishments like Montgomery College. However, this large population leaves a lot of opportunities for disasters, such as fire losses. Locations like the Canterbury Apartments and the Hamptons at Town Center represent a popular type of residence in the region and a challenge for fire recovery when multiple units get impacted simultaneously.

Similarly, businesses pose a threat to fire damage restoration in Germantown as well. With the growing community within the Greater Washington D.C. Metropolitan Area, shopping and cultural education complexes are plentiful. Those visiting the area can find several shopping locations and retail stores at The Shops at Seneca Meadows, the Fox Chapel Shopping Center, and the Neelsville Village Center. Fire damage in these locations requires fast and deliberate mitigation strategies to keep multiple businesses from suffering smoke and soot damage.

Cleaning Up Soot and Smoke Damage 

When cleaning up soot and smoke damage to structures, we must evaluate the condition of the affected building. We are Large Loss specialists for post-fire cleanup in area businesses, including massive facilities like the Holy Cross Germantown Hospital and venues like the Germantown Community Center and the Mehfil Banquet and Conference Center. Our experience as leading FSRT-Certified technicians allows us to manage soiled materials and contents in a structure rapidly with:

  • Surface cleaning
  • Soft goods cleaning
  • On-site content cleaning
  • Soot removal 

While fires can be stressful, take a relaxing stroll around Gunners Lake or through Leaman Park and give our experienced SERVPRO of Gaithersburg / Germantown team a chance to mitigate loss in your residence. The prompt arrival of our restoration team protects your property and ensures that the proper steps get taken immediately to overcome structural damage, soot, and smoke odors. Call today at (301) 963-8474.

Water Removal from Flooring Materials in Gaithersburg Homes

5/12/2023 (Permalink)

Illustration We Can Help SERVPRO understands how important your property is. Let us help you out.

Effective Water Removal Starts Right Away

Water cleanup and removal solutions vary based on the severity of the damage and where water is pooling in the house. Effective removal solutions happen in three parts, addressing each of the primary concerns with widespread water damage:

  • Surface water cleanup
  • Trapped moisture management
  • Humidity regulation and moisture removal

Surface Water Extraction Solutions 

Before our SERVPRO team can protect the flooring and installed materials, water removal in Gaithersburg homes must start on the surface. Clearing this standing water starts with several extraction devices in our inventory, like engine-driven pumps, trash pumps, wet vacuums, and more. Prompt arrival ensures we can manage this surface threat before harm results to the flooring directly exposed.

Removing Water from Carpeting

SERVPRO professionals should clean up and dry highly porous flooring materials like carpeting as fast as possible. Technicians of our team work to prevent permanent damage to these sensitive flooring types with water removal tools like weighted extractors and carpet wands. These units can extract moisture from the carpet layer and any water trapped underneath the padding layer. If water ruins the carpet, our action can keep this moisture from penetrating and compromising the subflooring.

Eliminating Trapped Water in Hardwood

Removing water trapped in vinyl plank flooring or hardwood often requires special drying equipment. Mats are laid perpendicularly to the flooring seams and can draw out moisture from underneath these units to prevent their swelling and warping. 


Water removal might take many forms when restoring and recovering your home after flooding or water damage, but we have effective solutions to protect the building materials in your house. For example, flooring can be particularly damaged by pooling water and migrating moisture, so we use powerful extraction devices and vacuums to manage this concern. Call SERVPRO of Gaithersburg / Germantown to help when you need it at (301) 963-8474.

Factors Making Gaithersburg Fire Damage a Restoration Challenge

4/13/2023 (Permalink)

male standing by a SERVPRO car SERVPRO professionals in Gaithersburg are trained to handle every level of fire damage, including the odors that follow. Call us today!

SERVPRO Has Solutions for Fire Damage Effects

It is important to recognize how destructive fire events can be for homes and businesses. In many cases, there is no option other than pursuing professional restoration and cleaning, as the insurance company is involved and the thorough level of repair necessary is beyond the capacities of the average homeowner. In addition, there are specific factors that can make fire cleanup complicated, including:

  • Safety Concerns
  • Structural Damage
  • Soot Damage
  • Offensive Malodors

Gaithersburg fire damage events require experienced professionals like our SERVPRO team to address. We have experienced FSRT-certified technicians accredited through the IICRC to mitigate loss, clean up after fire damage effects, and restore the damage that smoke and fire effects can do to contents and the structure. We're Faster To Any Size Disaster.

Fire Damage Mitigation

Mitigating damages is one of the priorities of our responding technicians, especially as soon as our team arrives. Emergency services allow us to regulate the spread and severity of loss effects without compromising the structure. It is necessary to overcome safety concerns through specific mitigating actions to make the cleaning and restoration faster and safer for our technicians and any remaining house occupants. Focuses of this effort include:

  • Airborne Threats - Soot and smoke solids can become airborne. We utilize air scrubbers and filtration equipment to make the environment safer.
  • Standing Water - The extinguishment process can leave standing water throughout the structure. We must remove this water damage threat to protect the property from secondary effects.
  • Debris Removal - It is essential to remove burned materials, ash, debris, and other solids related to combustion. Heaps of charred remnants amplify soot and malodor threats.

How Is the Structure? 

Evaluating the structure's condition is a focal point of the job scoping process. Fires are destructive and overwhelming for many building materials used in residential construction, causing complete or partial combustion of these elements in many house areas. Our professionals must evaluate where controlled demolition is necessary and if any building materials impacted can still be preserved and restored to their original appearance.

Can Soot Damage Be Removed?

Soot is one of the most formidable obstacles to remove after fire damage. We must carefully determine the type of smoke damage, the hosting material, and test various cleaning methods to ensure that the selected methods are the kindest to underlying substrates. Typical cleaning solutions include:

  • Surface Cleaning
  • Abrasive Action
  • Controlled Demolition

Managing Odors After Fire Damage 

Malodors are a common byproduct of the combustion process. Not only must our responding OCT-Certified technicians address these smells throughout the structure, but we must also pay careful attention to when porous materials have absorbed smoke molecules and can continue to influence damaged rooms with offensive odors. We have several deodorization practices and products to help.

Restoration vs. Replacement

Careful considerations must be made to determine the best actions when SERVPRO can restore materials at a higher cost. Unique building materials and exotic items can be beneficial to restore over replacing. However, highly available and accessible materials like drywall and particle board cabinetry are often easier to replace than to fix at great length and cost.

Gaithersburg fire damage loss events are destructive and compromising to households and businesses. Because of the urgency of these situations and the requirements of insurance companies to use professional restoration services, we are a preferred vendor to complete the recovery of your home. Give our SERVPRO of Gaithersburg / Germantown team a call today at (301) 963-8474.

The Urgency of Gaithersburg Water Damage Events

4/13/2023 (Permalink)

water damage on a ceiling Not sure what to do when you have a ceiling leak in your Gaithersburg home? Call SERVPRO for water damage remediation.

SERVPRO Acts Fast Against Water Damage Threats

Damages from water to a household or business are a standard callout for our professionals to address. These situations must be met with the same urgency, as these conditions often only worsen the more prolonged exposure occurs. We prioritize effective mitigation solutions to resolve standing water and prevent the further migration of moisture through materials or open areas.

SERVPRO shows that with Gaithersburg water damage, We’re Faster To Any Size Disaster by keeping our Green Fleet of vehicles stocked and ready to help with rapidly developing emergencies. We arrive with:

  • Air movers
  • Extractors
  • Dehumidifiers
  • Heaters
  • Cleaning products

What Do Extractors Do? 

Extraction is a vital process of the mitigation that our professionals perform to protect the property and its contents from greater water damage. Standing water is a significant issue for residences, as this can begin to absorb into building materials and overwhelm structures. We have several types of water removal tools to help:

  • Weighted extractors
  • Carpet wands
  • Vacuums
  • Submersible pumps
  • Trash pumps

Placing Air Movers Correctly

There are multiple types of air mover equipment in our inventory to address any potential issues that could result for the household. Air movers are the foundational element of successful drying, as we have hundreds of these units that can be placed throughout the structure and impact a broad area of damp surfaces. The placement of movers is continually evaluated as progress gets monitored to ensure that we are achieving the best production possible.

What Impact Does Humidity Have? 

Humidity can be a significant hindrance to the drying process. Restorers must seek a balance in the production of evaporative drying tools and moisture management devices like dehumidifiers. Prolonged humid conditions can result in the development of mold and microbial threats.

Managing Moisture Content 

The more productive evaporation is with the placed air movers throughout the property, the more that this humidity increases in the drying zones. We place dehumidification equipment to manage this growing moisture content and can remove grains of moisture with processes like:

  • Condensation – refrigerant dehumidifiers pull moist air over cold coils within the unit to produce condensation. This water is then collected and removed.
  • Absorption – desiccant dehumidifiers absorb moisture, allowing them to manage a greater volume of vapor before discarding the collected deposit.
  • Ventilation – proper ventilation in a room can also help the dehumidification process and prevent conditions like mold growth by promoting greater airflow.

How Do You Know Water Damage is Dried?

Providing peace of mind to our customers is a priority of restoration. After damage events like leaking pipes and moisture present in the structural cavities, customers need to know that the water is removed and the building materials affected are dry enough not to support mold colonies. We have several sensors and detection devices to track moisture and damp pockets in the house, including thermal imagery.

Who Does Repairs? 

You might find that not all water damage restoration efforts after damages from water require repairs and reconstruction. When these build-back efforts are needed, it is beneficial to have a team like our SERVPRO professionals capable of completing these actions without requiring a subcontractor. From controlled demolition to more intricate replacement of installed building materials that return a property to its original state, we have a general contractor license to allow us clearance to complete these actions.

As soon as Gaithersburg water damage begins, it is essential to work fast to overcome these pressing threats to the property. As leading restoration technicians for the area, many look to our SERVPRO of Gaithersburg / Germantown team for mitigative and restorative solutions. Give us a call today at (301) 963-8474.

Finding and Removing Gaithersburg Mold Damage

4/13/2023 (Permalink)

SERVPRO trailer in a parking lot We have the equipment and training to complete mold damage remediation at your Gaithersburg home quickly. Call us today!

Remediators Work Fast to Manage Mold Damage 

Mold is a microorganism comprised of innumerable spores found in almost every living space. When damp conditions exist, such as infiltrating water after flood events, colonies can be facilitated and supported. Common areas where colonies can form include:

  • Attic
  • Basement
  • Crawlspace
  • Kitchen
  • Laundry room
  • Bathroom

There are multiple concerns with developing mold damage in Gaithersburg homes. The most significant issue is the direct impact on the structure itself. Not all mold colonies are offensive, but nearly all can use organic matter like drywall and wood as a food source to continue their growth and spread.

Naturally Occurring Mold Spores

Many homeowners do not realize that mold occurs naturally in almost every environment. These mold spores threaten the structure only when conditions are met. This knowledge should make you cautious of any restoration group claiming to offer complete mold removal, as this is not a feasible course of action.

How to Discover Mold Damage

It is not always easy to determine where mold exists in your home. Some telling signs could indicate that microbial threats are probable, and these should be used to encourage homeowners to pursue professional inspections to validate these findings. Some signals that mold might be present in your home include damp materials and a lingering musty smell.

Honest Inspections and Work

The development of mold damage in your home can be traumatic and overwhelming. Without knowing what steps lies ahead, you can be uncertain whether you should pursue professional restoration and remediation or attempt to remove colonies on your own. Our technicians guarantee an honest inspection and detailed remediation plan, so you fully understand what is necessary, why it is needed, and the expected costs.

Remediation Solutions After Mold Damage

The remediation process focuses on the removal of active colonies in the house. There is no single appropriate action for this process, as infestations vary significantly in their penetrative properties, the hosting materials involved, and the location of this damage. Be careful inspections and evaluations of the affected areas in your home are necessary to ensure the appropriate remediation response is selected. Some options include:

  • Wet Cleaning
  • Abrasive Tactics
  • Controlled Demolition

Contending with Secondary Effects 

Removing active colonies from the residence is only the start of completing the necessary restoration of the property after these disasters. There are also additional ways these organisms impact comfortable living conditions, the most direct of these being offensive malodors. To overcome the musty smells generated by active colonies, we must implement multiple deodorization and neutralization practices and products. Some of the tools used in this effort include:

  • Thermal fogging
  • Hydroxyl machines
  • Ozone generators

Can Damaged Materials be Restored?

It is often a question if SERVPRO can restore mold-damaged materials or if it is more beneficial to pursue replacement and repair. When choosing SERVPRO for this work, we can complete both possible outcomes. The choice lies in the restoration cost and whether the proposed costs of replacing the material are greater than the expected estimated restoration.

With mold damage in Gaithersburg homes, there are multiple steps and stages to remediating the situation and restoring the damage to affected materials. We have extensively trained AMRT-certified technicians on our roster, ready to mobilize quickly to help when mold gets discovered in your home. Give our SERVPRO of Gaithersburg / Germantown team a call today at (301) 963-8474.

After-Hours Water Mitigation of Your Gaithersburg Restaurant

4/11/2023 (Permalink)

Contact Us Sign Call SERVPRO of Gaithersburg / Germantown today if you need help with professional water damage restoration.

Fast Water Mitigation Gets Your Doors Open Again

It can be stressful and overwhelming when your restaurant faces water damage. Because so many areas of the structure can suffer a loss, mitigation services are crucial in protecting your investment and quickly getting you back to business as usual. Our fast-responding professionals arrive with the tools and products to help with:

  • Pooling water
  • Absorption
  • Spreading moisture
  • Potential mold growth
  • Ruined equipment and dining area seating

Containment of the Work Area

With 24/7 availability, our SERVPRO professionals can help with water mitigation for your Gaithersburg eatery. Especially with the concerns of standing water in food production areas, containment is one of the crucial first steps of cleanup and emergency services. We set up physical barriers to stop the flow and movement of water as well as utilize negative pressure and drying equipment to establish a clear perimeter of the work zone. 

Setting Up a Staging Zone

A staging area allows us to clean and restore objects on-site near the work zone. In addition, this clean space between undamaged areas and the compromised portion of your restaurant eliminates the possibility of cross-contamination as our SERVPRO team works. 

Eliminating the Water Damage Threat

Because water damage is such a threatening presence to your restaurant, we must carefully place drying and dehumidification tools. The appropriate relationship between these types of machines in your building can rapidly manage migrating moisture concerns without allowing further compromise of the wet materials involved. We have commercial-rated drying equipment for Large Loss recovery solutions. 


We know how fast water damage can overwhelm your business, so we work at the most convenient times for you to get everything back to normal. We have mitigation solutions for your restaurant, even after the usual operating hours. Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474.