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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How Do I Deal with Basement Soiling After Storm Flood Damage In My Gaithersburg Home?

5/13/2020 (Permalink)

concrete pad and walls flooded in a basement Gaithersburg Residents trust SERVPRO for water restoration and removal from their basements

SERVPRO Can Help With Challenges Such As Accessing the Soiled Areas and Waste Disposal, Restoring Pre-loss Conditions

Cleaning a Gaithersburg basement or other crawl spaces is challenging at best. Soiling from flooding incidents worsens this challenge, and unlike spring-cleaning, you cannot postpone it until it is convenient for you. Doing so would lead to other problems such as mold development or worse. Successful basement cleaning is 50% planning, without which the challenges involved can make the exercise overwhelming.

What complicates cleaning in such confined areas?

In case of storm flood damage, your Gaithersburg basement is likely to be filled with significant volumes of water, silt, or mud. Cleaning must remove all these foreign materials promptly to restore preloss conditions and prevent secondary damages. Several factors can get in the way when trying to accomplish the cleaning goals. Typical issues include:

  • Limited space in the basement
  • Small access points
  • Unseen hazards such as the presence of sewer gas
  • Presence of bugs such as spiders, or even snakes and raccoons

How does SERVPRO address these challenges?

Cleaning a flooded basement or crawl space is less challenging with access to the right resources. For example, removing the water and other foreign materials poses the main challenge because of the small access points. Our crews have a variety of pumps, which counter the challenge. High-pressure pumps help lift water from the basement conveniently since they have a discharge head of up to 360'. We also have self-priming trash pumps, which remove water with solid materials. The slurry variety handles mud and sand efficiently.

Lack of sufficient natural light or lighting fixtures is another challenge that can complicate your efforts to clean confined areas after flooding. At the very least, venturing into a poorly lit area where there might be bugs such as spiders, is scary. It is also unsafe since there might be sharp objects and other hazards. Our SERVPRO technicians use different lighting fixtures to ensure the basement is well-lit as we perform the cleanup. Wobble lights help us when we need a flood of light from a single point. We also use stand lights for directional lighting, which is essential in identifying items or hazards within the basement area.

What issues do SERVPRO technicians look out for when cleaning?

Although the main goal when cleaning the basement is dealing with soiling to restore preloss conditions, preventing additional damages or injuries is also crucial. Knowing in advance what issues might lead to such damages or injuries helps in formulating a plan to avoid them. Typical things to look out for include:

  • Electrical wiring, gas lines or other utility hazards
  • Exposure to hazardous materials
  • Contaminants
  • Fragile items

Use of PPE, Personal Protective Equipment such as rubber boots, heavy-duty gloves, bodysuits, and hard hats protect our SERVPRO crewmembers from most of the hazards. We inspect the area to identify any fragile items stored there and identify the utility lines to avoid damaging them during cleaning.

What cleaning steps are necessary?

  • Removing dirty
  • Sanitizing or disinfection
  • Deodorization
  • Moisture control

Various approaches can help remove soils from the basement after extracting the water, including agitating with brushes or spraying the surfaces with pressure washers. These methods help remove soils from rough or unfinished surfaces conveniently.

Sanitizing the area with mild cleaning agents such as bleach helps remove undesirable substances that cleaning fails to address. In case the flooding involves raw sewage or other biohazards, our SERVPRO technicians use products with disinfectant and antimicrobial properties to disinfect the area.

The accumulation of soils and other wastes in the basement can leave foul smells. Another source of bad smell in the basement is the deterioration of materials when wet. Deodorization is the best way to deal with such odors. Our technicians can mix the water-based deodorizers with the cleaning or sanitizing solutions to replace the bad odor with a sweet scent. Alternatively, we apply the deodorizer on surfaces using misting tools such as ULV foggers for better penetration into materials.

Leaving moisture or wet materials in the basement after cleaning is almost as bad as leaving the soiling in place. Mold develops quickly in such conditions since organic materials in the area provide a food source.  Our crews set up drying equipment such as air movers and dehumidifiers for some time to remove excess moisture. In case access points limit the possibility of setting up equipment in the affected area, we rely on our training to find other solutions. For example, we can use flex hose as ducts to move air between the confined space and the drying equipment.

Although a flooded basement presents many challenges, SERVPRO of Gaithersburg / Germantown can find ways to address the problem, "Like it never even happened." Call us at (301) 963-8474.

How Much Damage Can a Leaking Pipe Do in Gaithersburg?

5/7/2020 (Permalink)

Water spreading on parquet floor in a house Regardless of the level of water damage that is present in your home, you can trust that our team at SERVPRO gets to work fast.

Promptly Addressing Water Damage from a Leaking Pipe in Your Gaithersburg Home is What SERVPRO Does Best!

Even the smallest leak coming from a pipe within your home can send out enough water to cause plenty of damage. There are times when a household develops a slow leak within their plumbing system that begins to seep into the walls, behind cabinets, and other tight areas. The moment that you notice a leak has been dripping and soaking an area, calling in the help of trained water restoration technicians (WRT) is the best way to get the cleanup and repair necessary to return your home to preloss condition.

Why Should I Call SERVPRO for Restoration?
Water damage in Gaithersburg should never be left to chance with a do-it-yourself cleanup job. We have IICRC-certified technicians that come to your home quickly so that we can get started on assessing the water loss.

    •    Our skilled technicians are available for water cleanup and restoration 24 hours a day, 7 days a week. We’re Faster to Any Size Disaster and always ready to get to work on your schedule!
    •    The Green Fleet arrives at your property with trucks loaded with the latest equipment and products to help us facilitate fast, efficient service for quality results.

After we assess the loss and formulate a plan to address the water from the leaking pipe in your home. We use moisture sensors, and thermal imaging cameras allow us to find hidden pockets of moisture trapped behind baseboards, wall cavities, and cabinets. Our team removes any damaged materials using controlled demolition so that we can restore your home to make it look, “Like it never even happened.”

Regardless of the level of water damage that is present in your home, you can trust that our team at SERVPRO of Gaithersburg / Germantown gets to work fast. Give us a call at (301) 963-8474 to schedule an emergency service call, and we will deploy a crew as quickly as possible.

For more about Gaithersburg click here.

How Can I Stop Water Damage from Ruining My Gaithersburg Office?

4/24/2020 (Permalink)

water leak on the floor causing damage Give our specialists a call 24/7 at (301) 963-8474, and we make it “Like it never even happened.”

Commercial Water Damage is Best Left to the Professionals – Call SERVPRO to Restore Your Gaithersburg Office

Whether you had a leaky roof during a storm or a pipe burst, an immediate response is necessary to get your commercial space back in order. If you have an office that suffers from water intrusion on any level, you need to act fast to help lessen the damage. While you may think that a wet-dry vacuum and some cleaning supplies will do the trick, this is a situation best left to trained professionals. Our team at SERVPRO not only arrives quickly, but we also have the training and equipment necessary to ensure everything is done right the first time.

How Does Water Damage Restoration Work?
With any water loss, removing the water from the equation helps to decrease the severity and allows our team to concentrate on other things. We arrive quickly to assess your commercial water damage in Gaithersburg so that we can implement necessary restoration steps. We have equipment that allows us to quickly remove vast amounts of water while keeping a steady pace. If the culprit was a burst pipe that put out a lot of high-pressure water over a period of time, we suggest that the water supply gets shut off until we are able to arrive and get to work.

Our Green Fleet
Once you call our team here at SERVPRO, we send out technicians in as little as four hours to get started. When our Green Fleet arrives at your office space, our trucks are loaded with all of the right equipment for water extraction and cleanup of your interior, including:

    •    Extraction Equipment – We have both truck-mounted and portable extraction equipment that allows us to remove water from floors, carpets, and upholstery throughout your office.
    •    Air Moving Equipment – Helps to speed evaporation and drying throughout the structure.
    •    Dehumidification Equipment – Removes water vapor from the air to help speed up the drying process.

Do I Need to Worry About Water Seeping into Other Areas?
Water migration is a common issue that occurs with water damage situations. With a water loss, the moisture likes to move into dry spaces, so our team follows this path of migration to find all water to eliminate it. Any leftover moisture that is left in various cracks or crevices can destroy the building materials as well as pose a potential threat for mold and mildew growth. Depending on the level of destruction, our crew may need to cut holes in the ceilings or walls of your Gaithersburg office to allow for proper drying. We use strategically placed holes or flood cuts along with the placement of air movers and industrial fans to enhance airflow and drying.

How Can You Be Sure No Moisture is Left Behind?
Moisture control and detection is a significant component of our water removal and cleanup process. We take the time to use special equipment that allows us to monitor moisture levels in the air as well as to detect any patches of hidden moisture. Some of the equipment that we have on hand includes:

    •    Moisture Detectors: We have a vast array of moisture detection tools, which includes moisture meters and moisture sensors. They allow us to find any area within the small spaces or your walls where moisture may be lurking.
    •    Inspection Cameras: We have thermal imaging camera technology, including borescopes, which allow for the detection of moisture within walls and other hidden spaces. This technology is ideal for finding moisture without the need for complete removal of wallboards.

I Have a Dehumidifier, Can I Bring it to My Office to Remove Moisture?
At SERVPRO, we have industrial-strength dehumidifiers that allow us to get the job done in a fraction of the time that it would take traditional units. Our skilled technicians also use a unique formula that tells us how many air movers and dehumidifiers should be placed within your building to get the most drying done in a specific timeframe.

    •    Refrigerant dehumidifiers are sometimes used in the beginning phase of a water cleanup job when the humidity levels are high within the structure.
    •    Desiccant dehumidifiers are best used with structure materials that are still fairly wet, but porous materials throughout your office are dry.

Before We Leave, We Clean and Disinfect
For any water damage call in Gaithersburg, professional cleaning agents and disinfectants must be used to help control or inhibit harmful microbial growth. We start by removing moisture with drying procedures, followed by the removal of all contaminated materials. Our team then ensures everything is thoroughly wiped down and cleaned with EPA-registered broad-spectrum disinfectant.

Whenever you are hit with water damage in your commercial space, you can count on our expert technicians at SERVPRO of Gaithersburg / Germantown to get the job done quickly and efficiently. Give our specialists a call 24/7 at (301) 963-8474, and we make it “Like it never even happened.”

For more about Gaithersburg click here.

What to Avoid When Dealing With Commercial Water Damage in Gaithersburg

4/19/2020 (Permalink)

water damaged office or commercial space If water damaged has affected your commercial space, contact team SERVPRO. Our certified technicians are ready 24/7 to take your call.

We Act Quickly in Gaithersburg When You Require Commercial Water Removal

Any amount of water damage in your commercial space can translate into significant hassles and expensive repairs if not addressed quickly. Waiting too long to have the water and moisture removed means the potential for mold growth that leads to health hazards for your staff and customers. Should the water loss include sewage, then the cleaning event is rated at the biohazard level to deal with potential pathogens and contaminants properly.

When you need commercial water removal in Gaithersburg, you must never rule out the idea that sewage may be a problem. Your janitorial crew does not have the powerful equipment or the right cleaning products to deal with such a situation, so you need to contact our team at SERVPRO. We provide you with industrial-grade solutions and professional equipment used by trained technicians.

Water Extraction

With a commercial water loss event, our technicians have protective gear that includes the use of respirators to ensure no airborne molecules get breathed in. If the bathrooms are impacted in your commercial space, we scope the bathrooms and use extraction pumps to pull out all solid waste and water quickly. A standard measure taken in such a situation is the application of anti-microbial solutions to the water to cut down on the potential hazards in the standing water.

Contaminated Materials

Water loss events often have damaged sheetrock as the water wicks up through the materials. Our SERVPRO technicians make flood cuts above the water line to remove and discard the contaminated pieces. This also allows for the airflow to get into the wall cavities to speed up drying. 

Drying Process

SERVPRO has tried and true methods to speed up the drying process after the extraction phase. We have a unique formula that allows us to determine the right number of air movers and dehumidifiers to place throughout your commercial space. To help capture air particles and to improve upon the air quality in the building, we also commonly run air scrubbers.


In a heavily contaminated water loss situation, we step up the amount of antimicrobial and anti-bacterial agents used to clean and disinfect. This not only ensures that potential hazards from bacteria are eliminated, but it keeps foul odors from developing.

The team at SERVPRO of Gaithersburg/Germantown is ready to help when you have commercial water removal needs. We can send a team out to make it “Like it never even happened,” when you call us at (301) 963-8474.

Click here for more information about Gaithersburg.

How Fire Damage-Related Odors Are Eliminated in Gaithersburg

4/2/2020 (Permalink)

Fire Call our experts after you experience a fire disaster, we have training in fire & smoke restoration, odor control, upholstery & fabric cleaning.

SERVPRO Teams Work Swiftly to Remove Odors and Improve Air Quality in Gaithersburg

Odor-causing particles resulting from fire damage could further harm your home and possessions long after a fire.  They also may have adverse health effects. Fortunately, in Gaithersburg, there are ways to handle these harmful particles.  

House fires are relatively common occurrences.  When they happen, the first concern is to limit and repair obvious structural damage.  Of course, fire damage in Gaithersburg often involves much more than this.  There is usually substantial smoke damage and deposited acidic soot residues that could affect your home long-term.  Associated particles left around your home that produce unpleasant smells could later cause respiratory issues. Over time, these might also impact your interiors.  Acidic soot, if not properly removed from surfaces, could eventually lead to discoloration of materials and corrosion in metals.  

In Gaithersburg, there are several services like SERVPRO that are professionally trained and experienced in handling such fire-related concerns.  They can save you a lot of time and money in the long-run. SERVPRO, for example, has a wide variety of specialized equipment that can quickly eliminate unwanted smells and harmful residues.  Moreover, our technicians are knowledgeable about various cost-effective methods that can mitigate any particular fire damage situation. Within four hours of your call, our experts arrive on-site to fully inspect your home.  We then develop a plan of action specific to the nature of the surfaces and residues involved.

As part of the plan, SERVPRO first removes irreparable odor-causing items and debris.  Our Gaithersburg technicians employ wet or dry cleaning methods, depending on the nature of the surface or material, to remove troublesome smelly residues from structural elements and furnishings.  Next, they work to control odors from hard to remove elements. Generally, this involves either counteracting odors in these things or sealing the smells in. Workers often use foggers to neutralize unwanted smells in these hard to move home elements.  If this is not effective, our technicians usually control these odors by sealing them in with paint.  

The aftereffects of a fire can be troubling and lead to future damage.  While it is stressful to think about these problems, you are better off dealing with them as soon as you can.  If you need help with fire-related cleaning and restoration, call SERVPRO of Gaithersburg / Germantown at (301) 963-8474 for assistance.     

Find out more about Gaithersburg.

We are Cleaning Experts

3/19/2020 (Permalink)

deep clean We are here to help keep your home or business clean

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Gaithersburg/Germantown 301-963-8474




Mold Growth In Your Gaithersburg Home

3/18/2020 (Permalink)

mold growing on wall Give our professionals a call anytime at (301) 963-8474.

Three Main Threats of Mold Growth in Gaithersburg Homes

Microbial threats are among the most stressful situations for Gaithersburg homes, and ones that can easily get misunderstood or underappreciated for their severity. Any time that persistent moisture and dampness exist in the property, be it in the basement, attic, or bathroom, it is possible for mold growth to begin. When mold spores seat into organic materials like drywall and wood framing, it can spread quickly between materials and contents to create a volatile situation.

It is easy to utilize incorrect information you can find on the internet to make light of mold damage in your Gaithersburg residence. Understanding the truth about microbial growth and its actual risks can ensure that you better appreciate the need for removing these colonies before irreparable damage takes place. Our SERVPRO professionals have extensive training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Applied Microbial Remediation (AMRT.) Three main threats exist with mold growth.

Health Effects
One of the most significant obstacles for our SERVPRO team when we first arrive to remediate damaged homes is the effect that active colonization can have on those exposed. Homeowners and remediation professionals alike are susceptible to volatile organic compounds, an influx of mold spores, and other airborne threats.

Material Degradation
Mold uses organic material as a food source, which can be detrimental to your home in many ways. The first of these is how it can erode and degrade hosting materials over a brief period to the point that they are not usable. The more deeply and completely colonies spread throughout a material, the more challenging it is to remove this organism. Degrading materials can be among the worst to remediate, and it is often not possible to do so.

Persistent Odors
Odors might not seem like a pressing concern, but it can make comfortable living difficult. This musty scent serves as a constant reminder of the present colonization and requires professional equipment like our thermal foggers to neutralize entirely.

No matter how you discover mold in your home, our SERVPRO of Gaithersburg / Germantown remediators can help. We have the equipment and expertise to handle each of these threats and make mold damage “Like it never even happened.” Give our professionals a call anytime at (301) 963-8474.

For more about Gaithersburg click here.

We Act Fast In Gaithersburg After A Water Loss

3/5/2020 (Permalink)

One of our infrared cameras used to detect damage We use our infrared cameras which allow for more accurate damage assessment when restoring your home. Call us right away we are available 24/7.

Don’t Let Water Damage Lead to Immense Costs in Your Gaithersburg Home

Once you get hit with a water loss event, all potential hazards must be contained within the home. If you call the experts right away, years of training and all of the right equipment help ensure your home gets back to normal as quickly as possible. The skilled technicians at SERVPRO can be reached if you find yourself in a bind due to water damage. We can send out a team for emergency services 7 days a week, 24 hours a day, to make it “Like it never even happened.”

After you call SERVPRO, a team of skilled technicians comes to your property to assess your water damage in Gaithersburg. We spring into action quickly to ensure that the water does not begin to migrate into other areas of the home. The more that water seeps into other areas, restoration is slowed, and it calls for invasive measures and highly sophisticated equipment. In order to halt water migration, our technicians use light wand extractors as well as powerful air movers, dehumidifiers, and industrial fans. When strategically placed throughout your home, we can facilitate expedited drying due to optimum airflow.

Minding Mold Growth

Water damage incidents always pose a threat in terms of microbe growth. Microbes are living organisms that thrive when the right conditions arise, such as increased moisture in the home after a water damage event. To limit the amount of damage to porous materials throughout your interior, SERVPRO works to thoroughly clean and disinfect surfaces with the help of specialized cleaning agents that not only kill bacteria and inhibit mold growth but also halt foul odor development. 

Assessment and Planning

SERVPRO has devised a plan of action with each water damage assessment, allowing us to get to work quickly to help minimize damage. All of our trucks come fully equipped with the pumps, tools, and chemical compounds that we need to remove water, clean up the area, dry everything, and make sure all surfaces are thoroughly disinfected. Once your home is dry and clean, we then use anti-microbial compounds on all of your upholstery and carpeting with misters or pressure sprayers to finish up the project.

There is no water damage incident that we cannot handle at SERVPRO of Gaithersburg/Germantown. If you need help, put in a phone call to us at (301) 963-8474, and we deploy a team as quickly as possible.

See more about Gaithersburg.

Flood Damage Recovery In Gaithersburg

2/28/2020 (Permalink)

flood damage in home “Like it never even happened.”

What to Expect from Professional Flood Damage Recovery in Gaithersburg

Flash flood warnings last summer and fall and a major municipal water break make many Gaithersburg residents wary about what spring flooding might bring. Partnering with our highly-qualified crews of flood control specialists makes what could have been a long-standing home disaster into a cleaned, deodorized, and dry return to comfort and security, “Like it never even happened.”

Round the Clock Response
Waiting for regular business hours is not the experience had by our customers. Flood damage in Gaithersburg needs a response as soon as possible, and we answer inquiries 24 hours a day, 7 days a week. Within hours of the first contact, a project manager and crew arrives in a fully-stocked service vehicle. Securing your structure with board-ups and tarps, if needed, is a priority while the crew chief completes a more in-depth evaluation of the damage. Once safety concerns such as electrical, slip and fall, and contamination hazards are noted and accommodated for, water extraction can commence.

Coping with Category 3 Water
Because of the myriad of toxic and infectious substances floodwaters pick up as they move overland or back up from the sewer system, SERVPRO must be vigilant about containment and legally regulated disposal of the contaminated fluids. We often begin with an overspray of EPA-registered disinfectant to minimize the risk before working hard to capture the tainted water and clean soiled surfaces. To avoid airborne drift of hazardous substances and pathogens, we consider sealing the workspace using heavy-duty plastic, using air scrubbing technology to filter dangerous residues and vent to the outside. Our workers wear personal protective equipment (PPE) for safety and to prevent tracking biohazards into unaffected areas of your home.

Mapping and Monitoring Moisture
To ensure all excess flood water, both standing and absorbed, is removed from your home, we use moisture detection and metering tools. Thermal imaging uses temperature variation patterns to pinpoint trapped water, and thermo-hygrometers measure ambient temperatures and humidity levels. SERVPRO crews use the data provided by these devices to set and achieve drying goals. Applied structural drying proceeds with our technicians, striking a balance among air movement, temperature, and dehumidification to reduce elevated moisture levels to normal for your home.

Have confidence that the trained and professionally equipped team at SERVPRO of Gaithersburg / Germantown can bring your flooded home back to preloss condition. Call (301) 963-8474 to schedule an assessment.

For more about Gaithersburg click here.

Restore Your Fire Damaged Gaithersburg Home

2/19/2020 (Permalink)

fire damaged home Once you have successfully extinguished a fire, do not let the aftermath distort your daily life.

Why Trust Experts to Restore Your Gaithersburg Residence After Fire Damage

Most fires happen unexpectedly, and they can ruin a property severely or cause other issues that negatively impact the property owner’s quality of life. Immediately the unfortunate incident is under control; you need to call a restoration firm like SERVPRO that can mitigate fire damage of any size or scope. We respond fast since we understand how devastating the situation can turn out for you.

We have licensed and certified technicians who can handle the fire damage in your Gaithersburg residence to make it “Like it never even happened.” We have decades of experience and training that helps us restore our customers’ properties effectively. Our team of technicians has access to state-of-the-art equipment that helps us handle the restoration process fast and comprehensively.

Once we get to your residence, our team can assess the fire damage. If the firefighters used water to extinguish the fire, our team can use a thermal imaging camera to see how water and moisture traveled. Water reacts fast with smoke and soot. We can use pumps, air movers, and dehumidifiers to remove the water and moisture to prevent secondary damage.

Soot removal is another vital step in fire damage restoration. Soot residue is often acidic, and it can destroy metallic items or items with exposed metal components in your property. It is easy to see soot on affected surfaces, but soot particles can get into your HVAC system. The acidic residue can corrode the metallic components inside, and this could cause your HVAC system to fail or become a fire risk. Our team can check your HVAC system and use appropriate cleaning procedures to eliminate soot.

We use unique techniques and products to clean affected surfaces effectively. If the soot ruined fabric surfaces and wool carpeting, our technicians can use a natural fabric brightener that removes oxidized stains produced after water and soot react. The product acts as a bleaching agent and clears the brown color.

Our SERVPRO team can also evaluate your possessions to determine which items are salvageable and which ones are not. We can dispose of the severely damaged items properly. We train our technicians to use various procedures to restore contents made of different materials. For instance, we can use an ultrasonic cleaner to clean delicate items. We place the contents in an ultrasonic tank containing water and the right cleaning solution.

High-frequency sound waves in the tank form millions of bubbles by expanding and compressing molecules of liquid in the tank. The bubbles burst inward or collapse and produce high temperatures and microscopic jet streams of fluid, which remove contaminants from the contents we are cleaning.

Once you have successfully extinguished a fire, do not let the aftermath distort your daily life. Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474 for fast and effective fire damage restoration.

For more about Gaithersburg click here.

Fire Damage In Your Gaithersburg Home

2/8/2020 (Permalink)

fire causing damage to home SERVPRO of Gaithersburg / Germantown serves the community with cleanup that is Faster to Any Size Disaster.

Tackling Attic Fire Damage in a Gaithersburg Home

One of the most common locations for home fires is in the attic. FEMA estimates that thousands of fires — as many as 10,000 — originate in the attics of United States residences every year. These fires can cause an average of $440 million in property damage annually. On top of the stress and devastation that fires can leave behind in their wake, the proliferation of soot and smoke residues can leave behind hard-to-remove stains, odors, and other issues.

If your Gaithersburg home needs fire damage mitigation that can begin within hours of your initial contact, your local SERVPRO has you covered. This team is trained in IICRC standards for fire damage mitigation and restoration so that homeowners can benefit from swift service that seeks to preserve their possessions whenever safe and feasible to do so. Technicians coordinate closely with both you and your insurance adjuster to preserve your possessions where possible and remove debris.

SERVPRO Takes Education Seriously
Educating staff, restoration techs, and franchise owners on the ins and outs of disaster mitigation is a crucial step in maintaining a high standard of service. With this in mind, SERVPRO offers plenty of opportunities for employees to continue their training with self-paced learning modules, videos, and much more. SERVPRO also provides credit and noncredit courses and seminars for insurance and real estate professionals.

SERVPRO Saves the Day
Attic fires pose a variety of challenges for homeowners. Not only do they damage insulation, electrical wiring, and other essential components of your home, but they can also leave long-lasting smells that do not recede when treated with consumer-grade products.

SERVPRO technicians work on the restoration of soot-damaged materials with both wet and dry cleaning solutions before attempting deodorization measures. This is because one of the most effective methods of deodorizing is simply removing odor-causing soils and residues. Demolition of burnt structural materials like drywall and insulation may be necessary. Soda blasting can aid in eliminating light charring and odors from wood supports and flooring.   

Smoke odors on surfaces and in ventilation can be addressed with the help of thermal foggers and ventilation box fans, which are used to eliminate foul odors from fires and circulate clean, fresh air through the residence.

SERVPRO of Gaithersburg / Germantown serves the community with cleanup that is Faster to Any Size Disaster. Call (301) 963-8474 for your disaster mitigation needs today.

For more about Gaithersburg click here.

We Can Restore Commercial Flood Damage In Your Gaithersburg Fitness Center

1/20/2020 (Permalink)

flood damaged gym When intense storms damaged a roof at a fitness center, the resulting flood damage left pools of water on the rubberized carpet.

Fitness Center with Commercial Flood Damage in Gaithersburg

Many people make New Year's resolutions to work out and get fit starting in January; however, commercial flood damage can put a halt to those plans and hurt the business of a gym. The goal after any water loss is to restore and reopen as fast as possible.

When intense storms damaged a roof at a Gaithersburg fitness center, the resulting commercial flood damage left pools of water on the rubberized carpet. If there was a positive in the situation, using their moisture detection equipment, SERVPRO techs determined that the floor covering prevented the water from reaching the subfloor and lessened the loss.

Fast Water Extraction
SERVPRO technicians know each water extraction comes with its own unique challenges. In the case of a fitness center, the workout machines get bolted to the floor for safety, and very few are moveable. This is good because their secure placement stops water from running underneath but creates a challenge for working around to ensure all the water gets removed.

Drying Around Equipment
Much like the extraction process, drying requires that the techs ensure each area is dry. In a case where there are immovable items, the techs set up multiple configurations of air movers for complete coverage in tandem with their dehumidification equipment to rapidly lower the moisture. Once the process completes, the techs use their detection equipment to ensure the premises verifies as attaining previously set drying goals.

Odor Control and Sanitizing the Loss Area
There are two things anyone utilizing a gym expects; one is a sanitary establishment and two, a place to work out in that does not have an unpleasant odor. After drying, the techs wipe down the affected area with their exclusive cleaning agents, including deodorizers and antimicrobials. Water can leave behind a musty smell, and SERVPRO techs have multiple applications to eradicate odors.

SERVPRO of Gaithersburg / Germantown at (301) 963-8474 is available 24/7 to clean up and restore properties with commercial flood damage and leave the business, “Like it never even happened.”

For more about Gaithersburg click here.

Winter Storms can Leave Homeowners Dealing with Storm Damage in Gaithersburg

1/17/2020 (Permalink)

Storm destruction in home Call us any time at (301) 963-8474. We are always available.

Why You Need Help Fixing Storm Damage In Your Gaithersburg Home  

Storms during the winter bring not only rain but also freezing, damp weather closer to your comfort zone. The wind makes things worse as it lowers the temperature around your Gaithersburg home and whisks warmth off more rapidly than if things were dry. Trees dropping limbs on your roof can let water in, drenching your attic and trickling downward. Debris can clog outside drains and force the water to enter your home.

We want to assure residents in Gaithersburg that while flood damage of any type has serious consequences for residential properties, SERVPRO can handle everything and make things "Like it never even happened." We have the tools to locate unwanted water, extract it, dry content, and get everything clean again for your family. Our building crew can remove any overhead trees and fix your roof. Your family does not need to go through this alone. We can put our experience and expertise to work for your benefit.

The sooner we begin working on your property, the less damage we need to correct. Mitigation stops the spread of contaminated water, decreasing the risk of mold infestations. We use potent antimicrobials that adhere to surfaces to prevent this from developing into a problem later. We make sure that your home holds no known microscopic dangers. 

SERVPRO also gets things cleaned up with the silt and debris often found on floors and pushed into small areas and corners after a flooding event. These items, along with the particles in the water, can make your home's interior smell extremely unpleasant. We can handle this aspect of flood damage, also, making a recovery faster and less costly for you.

Drying out a house after a flood means stringent monitoring must take place. Many of the control panels on our equipment give readings of their performance, and this often includes information that we can use to determine how dry everything is at any given time.

Some of the individual pieces of equipment used during mitigation also have different uses. One example is our InjectiDry systems. They extract water from floors and hollow cavities like underneath cabinets and inside of walls, but we also use it to force air into places that the air currents from our axial fans or air movers can reach. Without these, and our other pieces of equipment, mitigation would not be as successful, and our work would also take longer to finish.

SERVPRO of Gaithersburg / Germantown wants to get your family back in your Montgomery Village, Washington Grove, or Oldetowne Gaithersburg residence as quickly as possible. Call (301) 963-8474 for professional fire damage mitigation, rebuilding, and cleanup.

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Fire Damage In Gaithersburg

1/12/2020 (Permalink)

fire damaged property Call (301) 963-8474 for a professional evaluation and implementation of industry best practices.

Health And Safety Considerations During The Fire Damage Restoration Process In Gaithersburg

When homeowners try to cope with the mess left after a fire, assessment of safety hazards presented might appear to hinder proceeding directly to cleanup. Our crews must take the time to evaluate and address health and safety concerns before starting emergency services and restoration work. Customers need to understand the purpose of moving this phase to the top of the agenda.

Common Hazards
The fire damage your Gaithersburg home suffered and efforts taken to knock down the fire can expose occupants and restoration technicians to a broad array of hazards. As we assess your home, we are always mindful that every fire damage project is unique. Electrical and other utility line configurations, types of building materials damaged, categories of water and chemicals used to fight the fire, and the discovery of hazardous substances previously present or created by heat and combustion vary from structure to structure. Safety risks we encounter include but are not limited to:
    •    Overhead and underfoot hazards -- partially burned ceilings and floors that threaten collapse
    •    Contaminated fire fighting water
    •    Slip, trip, and fall hazards -- wet floors and debris, some submerged
    •    Electrical shock hazards
    •    Poor lighting and unknown parameters of confined spaces
    •    Severe deterioration of air quality -- the release of airborne particulates known as volatile organic compounds (VOCs) because of heat or combustion
    •    Occupant or bystander safety --  during work activities or any time if the structure remains unsecured

Safety Risk Controls
SERVPRO crews respond by the implementation of controls to prevent workers and inhabitants from suffering injury. Types of controls we put in place include:

Elimination/Substitution -- avoiding the hazard or using safer means.

Example: Shut off the power until water removal and drying completes.

Engineering -- adapting the work environment to eliminate or reduce hazard exposure.

Example: temporary bracing of floors, walls, and ceilings or sealing off building materials that contain lead or asbestos during mitigation and remediation.

Administrative -- training technicians in safety strategies and  scheduling tasks so to limit exposure during task completion.

Example: partitioning and sealing off the affected space while using air scrubbing technology to limit the effects of off-gassing VOCs before SERVPRO crews enter.

Personal Protective Equipment (PPE)
Example: outfitting our technicians with barrier-type work clothing and respirators for working in spaces where airborne or contact hazards are present.

Trust that the time taken by SERVPRO of Gaithersburg / Germantown to assess and plan for fire damage restoration task hazards improves both the safety and outcome of your project. Call (301) 963-8474 for a professional evaluation and implementation of industry best practices.

For more about Gaithersburg click here.

Is Water Damage Being Stored in Your Montgomery Village Cabinets?

12/29/2019 (Permalink)

Standing water on kitchen floor Did appliance leaks cause water damage to your kitchen cabinets?

Water Removal Montgomery Village – Drying Under Kitchen Cupboards

Whenever there is a water leak in the kitchen or the bathroom, water often finds its way under the cupboards. It may travel into areas that are difficult to reach. It may be challenging to confirm the area is wet unless you remove baseboards or utilize moisture meters. Allowing water to remain can cause damage to the subfloor to your cupboards, and a mold infestation may begin. 

Fortunately, SERVPRO knows the areas to check for water removal in Montgomery Village homes. We have the experience and knowledge about where to check for water. We also have the tools to take measurements without tearing apart your kitchen cupboards. We also have tools to remove water from under cabinets and dry the area as well. 

It is Important to Avoid Delays 

If water remains for any length of time, penetration of porous materials such as wood subfloors, particleboard, and even solid wood cupboards can take place. These materials swell as the wood absorbs moisture, and before long, these structures can lose strength. Swelling of the wood cabinets can cause deformation, which causes cabinet doors and drawers to go out of alignment. 

SERVPRO can react to a client's call within four hours. We are available on a 24 / 7 basis. We urge consumers not to hesitate in dealing with the water leak, removing the excess water, and initiating drying activities. A fast response can limit the damage and avoid additional loss, which can be much more expensive — E.G., replacing your cupboards.

We utilize specialty drying equipment to push dry air into a cavity under your cabinets. The dry air absorbs moisture, drying the cavity. We may suggest homeowners turn on their A.C. systems in addition to SERVPRO deploying dehumidifiers to lower overall humidity levels in the home to normal levels. 

Call SERVPRO for assistance before water damage can cause even more damage. 

Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474 for 24/7 service. We proudly serve Washington Grove, Stewart Town, and surrounding areas. We're Faster To Any Size Disaster. 

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Our Professionals Can Save Your Gaithersburg Property From Mold

12/27/2019 (Permalink)

mold growing on wall SERVPRO of Gaithersburg / Germantown Serves the community by being Faster to Any Size Disaster.

Remediating HVAC Mold Damage in Gaithersburg

Business owners all across the United States need to be aware of the effects mold can have on the quality of commercial spaces. Something as simple as delays in a maintenance schedule can lead to eventually having to deal with damages from mold in HVAC systems or elsewhere in your facility. While mold exists in some form in all buildings, remediation is necessary to maximize safety.

If your retail business requires commercial mold damage remediation in Gaithersburg, certified SERVPRO technicians are ready to work with you any time of the day or night to mitigate disaster. Your business might run on a nine-to-five schedule, but disasters do not, so technicians are always available, even during the holidays, to remove mold and restore your business to a pre-mold condition.

How Mold Proliferates in Businesses (And What You Can Do About It)
The most common ways that mold proliferates commercial spaces are through roof leaks, delayed or insufficient maintenance, a lack of ventilation for combustion appliances, and gutters or landscaping that direct water toward your building. There are numerous measures businesses can take to minimize the spread of mold in their buildings, including:

• Being mindful of condensation and wet spots in your building
• Keeping HVAC drip pans clean and unobstructed
• Properly venting moisture-generating appliances
• Maintaining 30% to 50% relative humidity in your building
• Performing regular building and HVAC inspections as scheduled

SERVPRO is Here to Help
This experienced team can tackle mold with a variety of methods. Removal techniques largely depend on the surface that the mold is on. Non-porous materials can generally be cleaned with ease. Porous materials, on the other hand, may need to be removed or otherwise discarded with the knowledge and consent of the business. The risk of mold proliferation posed by porous materials like drywall, carpeting, or fabrics is eliminated by removing contaminated materials.

Non-porous materials include glass, metals, and plastics, and can be cleaned to remove mold. Technicians can use HEPA vacuums or OSHA-approved, EPA-registered detergent solutions if dirt and other soils surround the mold. A combination of techniques may also be used. For example, a HEPA vacuum can loosen mold fragments, which can then be removed with agitating tools. Semi-porous materials like wood and concrete can be sanded or cleaned with damp cloths, wire brushes, and other abrasive tools.

SERVPRO of Gaithersburg / Germantown Serves the community by being Faster to Any Size Disaster. You can call (301) 963-8474 24 hours a day, 7 days a week when a disaster occurs in your business.

For more about Gaithersburg click here.

SERVPRO States--Call Us to Your Flood-Filled Gaithersburg Home for Black Water Extraction and Disposal

12/17/2019 (Permalink)

green large SERVPRO trailer at a job site The Right Gear, Transported in SERVPRO Trailers, Means Flood Water Removal in Gaithersburg Homes

Safe Disposal of Black Water from Flood Damage Emergencies for Gaithersburg Residents

Flood Damage Gaithersburg
Water that enters your property as the result of a flood is known as a black water emergency. Blackwater is the highest category of contamination and contains either biohazardous substances or human pathogens. Practicing the correct safety guidelines when dealing with black water is essential to your health. Before beginning work on a black water job you should make a checklist of appropriate personal protective equipment (PPE.) These include safety goggles, respirators, as well as chemical resistant gloves and heavy-duty gloves for larger debris, and rubber boots. Regularly wash your hands after using disinfectants and other cleaning material.

While it may seem prudent to handle Flood Damage in your Gaithersburg home, there are several crucial considerations for you to make. Experience in dealing with these situations is essential. You also need to consider how safe it is for you to enter a property as well as potentially harmful chemicals like sewer gases. SERVPRO technicians are trained to conduct a safety inspection known as scoping before beginning any work. These inspection checks include slip & trip hazards, electrical power shortages as well as safe use of potentially dangerous chemicals.

Removing standing water from the home is an emergency service to mitigate loss at the beginning of restoration. Water removal is vital to keeping the expense of your claim down and, once completed, gives you a clearer picture of what is and what is not suitable for restoring. SERVPRO trucks are fitted with mounts to attach powerful extraction equipment. In severe cases, standing water level reduction can be quicker using a submersible gas pump.

The disposal of black water is held to strict state and federal EPA guidelines. When dumping wastewater, there is a risk of contaminating septic tanks, storm drains, as well as natural waterways. SERVPRO water restoration technicians (WRT) filter wastewater while dumping it by fitting the dump hose onto a waste tank filter or a window screen. If there is no access to sanitary sewer lines, we may need to store the contaminated water and dispose of it at a licensed water treatment facility.

Keeping your home and community safe when clearing away black water is a legal and moral requirement and responsibility. If you need help, contact SERVPRO of Gaithersburg / Germantown at (301) 963-8474.

We Clean Up And Restore Your Germantown Flood Damage

11/26/2019 (Permalink)

One of our air movers drying the floor of this home after a flood We have the experience and state-of-the-art equipment to make it “Like it never even happened.”

Flood Damage in Germantown Home From Locally Heavy Rains

Among all the types of water damage that hits local homes, flood damage is one of the worst. It does not even have to be deep to leave behind a huge mess to clean up.

Groundwater brings two significant issues with flood damage to Germantown homes. Homeowners do not know what is in the water, and until the rain lets up, they do not know how much is coming into the property.

Fast Action Needed for Water Loss

Extraction is a crucial element in flood cleanup, and SERVPRO technicians begin upon arrival. If the situation has water more than two inches deep, it will not delay removal as the technicians have submersible pumps in their arsenal of specialized water removal equipment.

Equipment Makes the Difference

One of the most significant factors that set SERVPRO technicians apart is their access to specialized extraction and drying equipment. The carpet may be a loss in a groundwater intrusion, but thorough flood damage removal and drying can save the homeowner from having to replace the subfloor.

The drying equipment goes beyond blowing air on wet surfaces. The centrifugal air movers deliver airflow at such a high velocity it causes deeply embedded moisture to rise. At that time, the released moisture gets captured and ported off-site by the dehumidification equipment. This cycle results in progressively drier air circulating and works to rapidly lower indoor humidity and dries the structure and contents effectively.

Ready for Repairs

The technicians remove items that are beyond restoration from water loss and work hard to restore contents for the homeowner to save them the cost of replacement whenever possible. Common actions include the disinfection of the property and proactive treatments to discourage mold growth, such as antimicrobial cleaners and sealants. If the property requires any odor control measures, the technicians ensure any musty water odors are gone before repairs and reconstruction begin.

SERVPRO of Gaithersburg / Germantown at (301) 963-8474 cleans up and restores homes with flood damage to make the loss "Like it never even happened."

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SERVPRO's Advanced Equipment Provide Maximum Opportunity for Salvaging Soot and Smoke Damaged Belongings for Our Gaithersburg Customers

11/13/2019 (Permalink)

small immersion tank for cleaning For Delicate or Sooty Fire Damaged Belongings from Your Gaithersburg Home, SERVPRO Provides Ultrasonic Cleaning Solutions

How Does Ultrasonic Cleaning Work for Gaithersburg Fire Damaged Contents?

With almost countless tools designed to address specific effects of fire loss incidents in Gaithersburg homes, professional restorers now have a more streamlined and cost-effective approach to get you back into your house quickly after an emergency. With content management being such a vital element of our fire recovery effort, our investments in top-tier restoration equipment for fire-damaged personal belongings that reach our SERVPRO facility help to improve our ability to make fire loss “Like it never even happened.”

Among the advanced tools that we now have in our warehouse for these restoration projects is our ultrasonic tank, which can help to address fire damage to Gaithersburg house contents directly. The submersion tank works to remove set-on soot, smoke, and odor residues from surfaces through the introduction of sound waves. Bubbles generated by these vibrations reach the surface of materials to get cleaned and implode, and the minute pressurized force generated can effectively remove residues. Hard materials like silverware, glass, porcelain, tile, and other like compositions are ideal for these tanks.
This immersion technique is the most effective way of applying adequate cleaning solution to damaged wares from your house, as these items become submerged in potent products designed exclusively to aid in clearing surfaces of soot and other residues. Once removed from the solution, the treated items get dried before being stored in the climate-controlled facility awaiting move-back.
While it is one of the most effective soot removal practices that our SERVPRO team can implement, it is not without its limitations. Only contents small enough to fit into one of the submersion tanks can benefit from this cleaning. Also, even though the soot might get removed, additional processes like odor removal in our ozone chamber might still be necessary before the item is entirely restored and ready to get returned to your restored house. Though seldom the case, this non-abrasive nor intrusive treatment is ideal for delicate and intricate items and collectibles.
There are many advanced tools and machines available to our SERVPRO of Gaithersburg / Germantown team that can help to protect and recover fire-damaged personal belongings after a disaster. We are here to help. Give us a call anytime at (301) 963-8474.

Removing Moisture from Carpets and Hardwood In Your Gaithersburg Home

11/8/2019 (Permalink)

water damage to tile flooring We’re Faster to Any Size Disaster.

Extracting Moisture from Carpets and Hardwood In Gaithersburg

Water leaks can occur at the most inopportune times from leaky pipes, overflowing tubs, and sinks. Leaky pipes burst due to age or even occasionally when pipes freeze during cold spells. A phone call can distract a client while the faucets are running. Before clients realize, water is all over the floor flowing onto carpeting, tile floors, and hardwood floors.

SERVPRO has the necessary equipment for water removal in Gaithersburg to fit every situation. We can deploy small portable water extractors, as well as a large truck, mounted pumps to remove large amounts of water from your home. We respond in less than four hours, assess the situation, and dispatch the appropriate equipment and human resources to remedy the situation.

Specialized Equipment
Surface water on tile floors and hardwood floors can be extracted rapidly using a light wand water extractor. Mops are used to remove any remaining water from the surface of hard surface floors until dry.

Water that has spread across carpeting and penetrated to the underpad requires deep extraction tools. SERVPRO has self-propelled water extraction tools that move slowly across the carpet and squeeze out the water, which is then vacuumed by the system. SERVPRO adds weight to the machine by the operator standing on the machine as it moves. Other units are moved by the operator every 10 to 15 seconds.

We may lift the carpet to extract moisture directly from the pad, depending on the amount of water. Air movers are brought in to blow dry air under and over the carpet to further absorb moisture. The moist air may be expelled out of the home. Or dehumidifiers are brought in to extract further moisture from the air. Many clients are encouraged to turn on the AC to add further drying capacity.

Drying Hardwood Floors
If water has penetrated between the joints of hardwood flooring, the wood may swell, causing an uneven floor or cupping and even splitting of some of the wood. Desiccant dehumidifiers may be required to draw additional moisture from the hardwood floor before there is any long term damage.

Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474 for 24/7 service. We proudly serve Montogomery Village, Washington Grove, Laytonsville, and the surrounding areas. We’re Faster to Any Size Disaster.

For more about Gaithersburg click here.

Why Gaithersburg Locals Choose SERVPRO for Their Restoration Services

11/6/2019 (Permalink)

A female SERVPRO employee standing with 3 police officers. You won’t be sorry you let us help for any of your disasters in Gaithersburg.

Let us show you all of our Why you should choose SERVPRO for any restoration issue in Gaithersburg.

Accidents, appliance failures, and bad weather all contribute to different types of damage for Gaithersburg property owners. No matter if the residence receives fire damage, water loss, flooding, or has a mold infestation, it is vital to engage a professional restoration services company. Failing to do so leaves the property open for additional damages from secondary issues. 


When damage threatens your property and contents, it is vital to work with a company that understands, some items may have no dollar value, but the sentimental value is priceless. SERVPRO technicians bring not only extensive training to each job site but also compassion for the people they help through their knowledge of the restoration sciences for limiting loss every single day. 

Fast Water Cleanup is Crucial

When a bathtub overflows, toilet backs up, or the washing machine decides to drain water on the floor rather than the drain in a Gaithersburg home, the timer starts ticking for unrecoverable water damage to the structure. SERVPRO technicians arrive within an hour of the initial call and bring every single piece of equipment they require for the job on their green service vans. 

The complete extraction of water is crucial to complete drying, and they have numerous special attachments such as weighted extractor heads to pull deeply embedded water out of pile carpeting or other types of equipment designed to assist in water removal from upholstered furniture. As long as the water loss has not remained untouched for more than 24-hours, the highest restoration potential remains. After that time frame passes, less and less of the contents in the home have the possibility of recovery through drying and cleaning. 

Return from Fire Damage

When a property burns, the fire damage left behind in each Gaithersburg home is unique. There may be accompanying water damage, smoke odors, and numerous structural issues to address. SERVPRO technicians immediately scope the structure to ascertain safety issues, where mitigation needs to start and if there is water loss to handle. Another common action is the establishment of a security fence around the worksite to protect the property and contents from any intruders during the fire loss cleanup. 

The cleanup of smoke residue requires testing and knowledge or more damage to the structure has the potential to occur from incorrect cleaning methods. For example, dry smoke is a fine, powdery substance that lightly sits on surfaces. Technicians learn in their extensive training that this type of smoke residue does not react well to liquids, and this has the possibility of driving it deeper into surfaces. Instead, the technicians know the correct dry cleaning methods involve picking it up and moving the mitigation process forward. 

Odor removal is a large part of fire damage restoration. Technicians have a diverse selection of equipment and applications to neutralize residual smoke odors left by the fire. For light scents, time-release gel pellets may prove to be enough. More pungent odors may require the use of equipment such as hydroxyl generators that work as a neutralizing agent against airborne particulate matter. Another frequently used solvent-based method is thermal fogging, which also neutralizes odors at the molecular level, never to return. 

Storm Damage and Flooding 

Storm and flood damage in Gaithersburg homes receives handing from SERVPRO technicians much in the same manner as water damage resulting from a suddenly broken supply line, with one caveat, when it is groundwater, it is contaminated. 

When a tree limb falls on a roof or hail breaks a window and rainwater enters the property, that is still "clean" water, and it poses no real health issues as long as the cleanup begins within 24-hours. As water remains standing within a property, even clean water degrades and after 48-hours, requires handling as a class-three biohazard the same as groundwater.

Even a small amount of floodwater entering a home wicks rapidly into sheetrock, and it requires removal as it is absorbed and immediately begins weakening building materials. Damaged sheetrock buckles and warps and has no restoration potential. SERVPRO technicians learn controlled demolition techniques as part of their certification and skillfully perform flood cuts to save as much of the sheetrock as possible by removing only the damaged portions and halting any further absorption of the water.

Disinfection and the application of antimicrobial products are a standard part of flood damage mitigation. Technicians ensure that the property is sanitized and ready for any reconstruction that needs to occur.

Technicians perform any temporary repairs needed such as tarping over holes in a roof or boarding up windows. Afterward, homeowners receive a list of the actions taken for both restoration services as well as repairs necessary to return the home to its pre-flood condition. 

Mold Remediation

Mold damage sometimes accompanies water and fire loss in Gaithersburg homes. Unlike those types of home disasters, mold infestations are often a symptom of another issue. When SERVPRO technicians scope a home for potential mold, they look for musty odors, water spots and collections of excessive moisture within wall cavities and under flooring. Poor ventilation is another common reason for mold growth in attics. Technicians diagnose both the locations of mold colonies and the cause for their establishment in the home. 

Technicians are very cautious during mold remediation about the potential for cross-contamination, and containment is a standard action. Using a simple barrier or more intensive negative air chamber setups to ensure airborne mold spores do not travel to any other part of the home. 

Careful drying and lowering of the ambient humidity cause the existing colonies to dry in place. Technicians carefully remove by gently hand-scraping or when infestations prove challenging to remove, they use methods such as soda blasting, a light abrasive that does not mar surfaces, making it ideal for wood or brick. 

SERVPRO of Gaithersburg / Germantown at (301) 963-8474 is ready to assist property owners 24/7 with any needed restoration services. The knowledgeable technicians have training and certification in water damage, fire damage, storm damage, and mold remediation to make the loss in your home, "Like it never even happened."

To learn more about Gaithersburg, click here.

SERVPRO Can Mitigate the Storm Loss to Your Property with Rapid Cleanup and Restoration Services

10/8/2019 (Permalink)

Cartoon House Looking Sad Surrounded by a Flood This Germantown House Will Start Smiling When SERVPRO Arrives for Floodwater Removal and Restoration

Why Hire Professionals to Handle Flood Damage in Your Germantown

No homeowner wants to deal with flood damage, but the inevitable can happen. A substantial and slow-moving rainstorm can dump multiple inches of rain in your area and turn streams into raging rivers and roads into streams. If this water finds its way into your residence, it can destroy building materials and contents.

Dealing immediately with flood damage in your Germantown home is crucial. However, it is difficult to do so on your own. Therefore, you should seek professional help. A remediation company like SERVPRO can help you clean up, dry, and disinfect your property. You can gain the following benefits after hiring our technicians:

Immediate action
It is essential to act when dealing with water damage quickly. If you do not take immediate action, the water can penetrate deeper into the walls, floors, and furnishings, causing more damage. Our crew can take the necessary steps to prevent any further damage.

Professional advice
Our crew can inspect the flooded areas properly and advise you where restoration is needed. We can tell you which items are salvageable and which ones are not. Our technicians can also inform you how easy or difficult it is to remove moisture from a material based on how the moisture is contained within it. We describe moisture in materials in three forms.

* Surface water – This is the liquid moisture on the surface of a material. We deal with surface water first during the drying process. We can extract it, pump it out, or wipe it out.
 * Free water – This is the liquid moisture a material has absorbed, either through exposure to humid air or through contact with the water. Free water starts to evaporate when restorers direct airflow across wet surfaces.
 * Bound water – This is the moisture that a material such as wood has absorbed and is now bound in within its cells. It takes longer for absorbed water to evaporate when compared to free or surface water. We can increase the rate of evaporating bound water by heating the damp material if desired. In the case of hardwood floorboards, it is often a slower moisture extraction that does not splinter and ruin the wood.

We use the right equipment
We have several advanced water restoration equipment and products at our disposal. For instance, our SERVPRO technicians can use thermal imaging cameras to detect water intrusion without removing building materials like drywall. With the help of such cameras, assessments are precise, and repairs are less costly and take less time. We also have different types of pumps, deep extraction tools, air movers, and dehumidifiers that can remove all the water and moisture from the affected areas. Advanced equipment like drying mats and injectidry systems can salvage many materials and limit losses.

If you are dealing with a flood damage disaster, you can trust SERVPRO of Gaithersburg / Germantown to restore your home to a preloss state. Contact us at (301) 963-8474 for a fast and smooth recovery. We’re Faster To Any Size Disaster.

SERVPRO Can Provide Germantown Property Owners with Safe and Measured Water Loss Restoration

10/1/2019 (Permalink)

Two young girls holding a dog and celebrating the 4th of July in front of a SERVPRO Vehicle Kids, Pets, and Parents Wave the Flag when SERVPRO Arrives for Water Damage Restoration in Germantown

Is the Water Damage In Your Germantown Home Caused By Contaminated Water In Your Toilet?

Have your floors become water damaged from an overflowing toilet bowl? Do not touch the affected areas - they may be contaminated. We place water into three different categories depending on the level of contamination, and this determines what remediation procedures are needed.

Category 1 Water - Sanitary Water

Category 1 water is safe, uncontaminated water. The water damage from your Germantown home is less likely to be in Category 1 if it came from the toilet. Even if the toilet bowl is clean and the water is clear, it is still not safe to touch the water until remediation technicians can identify the level of contamination present.

Category 2 Water - Gray Water

SERVPRO technicians typically identify water from the toilet bowl as Category 2: significantly contaminated. This defines water that is absent of fecal matter, but present with urine and other unsanitary particles. Water that goes through the toilet tank and spills out onto the floor requires the use of gloves to reduce skin contact when handling the areas damaged by it.

Category 3 Water - Black Water

The most contaminated type of water, Black Water is present with fecal matter and possibly bacteria and other microorganisms. This water is grossly contaminated and needs to be handled with caution. Black Water can also be groundwater from flooding and water from a burst sewer. While on the job and dealing with this cleanup, SERVPRO technicians don protective gear to avoid contamination.

Personal protective equipment (PPE) includes:

- Gloves, Nitrile, Latex, Work Gloves

- Full-body suit

 - Respirator with particulate filters

- Waterproof boots

Black Water Removal And Home Sanitation

There are also different engineering controls needed to ensure that the contaminated water does not spread to other parts of the home. HVAC units are turned off to prevent contamination by air. Air scrubbers using HEPA filters can capture airborne moats. SERVPRO technicians can isolate the bathroom from other rooms with plastic sheeting 6-mil thick. Generally, this is needed when there is a blockage, not just a malfunctioning commode.

Is your bathroom carpeted? If so, the carpet may need to be removed. Most powder rooms and bathrooms are tiled or have a linoleum flooring material which resists water penetration.

Get rid of contaminated water as quickly as possible. Contact SERVPRO of Gaithersburg/Germantown at (301) 963-8474 for water removal and restoration services.

Exactly where is Germantown MD?

First Steps When Mold Gets Discovered in a Gaithersburg Office

9/30/2019 (Permalink)

The word Mold spelled out on wooden Letters We know what it takes to assist your Gaithersburg office when it comes to mold.

SERVPRO will kick that mold damage you have in your Gaithersburg office right out the door.

Mold can be a challenging situation to overcome, especially when preventative measures do not get taken in Gaithersburg offices as quickly as they could. Many property owners do not recognize the signs of budding mold colonization, and before long, the situation has gotten out of control. Even with the prompt response of our SERVPRO remediation technicians, there are still some initial steps that business owners can take in the office space to help. 

As problematic as mold damage in Gaithersburg offices can be for those exposed, we have a full division of qualified personnel capable of responding quickly. Mold can migrate from surface to surface, seating into these materials and contents. As the organism feeds, it deteriorates the host surface, which can ultimately lead to structural failures and costly reconstruction efforts. We have trained technicians accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as Applied Microbial Remediation Technicians (AMRT.) This experience and training help us to respond faster and take more deliberate action. 

 We have a quick response in a crisis, but there are still ways that you can help while you wait for our response team to arrive. Applying these tactics can help you get your doors back open and get the business up and running much faster than you might have expected. 

- Protect your electronics and other valuable items by getting them out of the moist or damp areas of the facility Not only does this reduce the exposure to mold growth, but it can help to keep this investment safe.

- Get employees out of the office until the appropriate measures are taken to seal off contamination and potentially allow the business to reopen in a limited capacity.

- Do not attempt to remove mold growth on your own. With thousands of varieties of structural mold, you need experienced professionals like our SERVPRO AMRTs to identify the best approach to eliminate it.

Many steps are essential to protecting your business after you discover mold growth. Knowing what to do immediately, and some steps to follow after that can limit recovery times and costs. Our SERVPRO of Gaithersburg / Germantown team can help however you need by calling (301) 963-8474.

If you would like to know more about Gaithersburg, click here.

Our Crew Is Here To Help After A Fire In Your Gaithersburg Home

9/18/2019 (Permalink)

kitchen burnt in fire and covered in soot Give our professionals a call anytime that disaster strikes at (301) 963-8474 and we can help you however you need.

Improving Content Management For Fire-Damaged Gaithersburg Homes

We know that to truly protect a Gaithersburg home after a fire loss incident, we need the help of the residents before we arrive as much as they need efficient recovery practices we provide. Preemptive actions taken by the homeowners can work to protect the contents of your home from damaging effects like soot residue. This spreading effect can leave a layer of thick carcinogens on the surface of your belongings and furniture that can be challenging for even our experienced team to clean.

With the vast array of effects that follow fire damage in Gaithersburg homes, it is no surprise that our recovery team is one of the most experienced and well-trained on our SERVPRO team. Our technicians not only pursue the accreditation from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire & Smoke Restoration, but many of our team pursue secondary endorsements, including structural drying, odor removal, carpet cleaning, and content management.

The sciences behind restoring your belongings after a fire loss incident are continually evolving and expanding, weaving in new practices, equipment, and products. Even with our efficient approach to loss incidents, we encourage homeowners to move at-risk contents and furniture in their house to unaffected areas. Not only can this prevent unnecessary damage to these items, but it can also provide a better space for our mitigation processes to begin.

While we strive to provide on-site recovery for specific belongings when possible, it is unlikely that our content department does not need to move some of your possessions to our nearby facility for focused restoration. When your items reach our SERVPRO facility, we can focus on elements like soot removal, deodorization, drying, and safe storage of your belongings until they are to get returned to a restored property.

As damaging as fire losses can be for your home, our SERVPRO of Gaithersburg / Germantown team can help to reduce the cost of this recovery with our content pack-out process. We can get lightly damaged items to our facility nearby for cleaning, restoration, and storage. Give our professionals a call anytime that disaster strikes at (301) 963-8474 and we can help you however you need.

For more about Gaithersburg click here.

Residential Floors, Evaluation and Restoration by SERVPRO, Can Vary from Home to Home and Event to Flood-Damaging Event

9/4/2019 (Permalink)

green SERVPRO trailer in parking lot SERVPRO Has the Green Fleet, Trained Personnel, and Equipment to Restore Homes in Gaithersburg After Storms, Even Hurricanes

How SERVPRO Handles Flood Damage to Different Kinds of Flooring

When flood damage happens, flooring bears the brunt of the accident. Even a small amount of groundwater that enters the home has the potential to spread into carpet, padding and into the subfloor.

Flood damage in a Gaithersburg home requires a quick turnaround. Every minute the water remains in the house, it increases the amount of loss and lessens the chances for restoration.

Thorough Extraction Lessens Drying Time
When SERVPRO technicians handle flood damage, they use different methods to prep the flooring and room for drying depending on the surface or materials affected. Evaporation is one technique, and the other is the extraction of excess water.

Types of Extraction Used
The most common method utilized by SERVPRO technicians during groundwater cleanup is wet vacuuming using the power of a truck-mounted unit. This type of extraction technique gives techs the ability to remove copious amounts of water efficiently due to the lift of the vacuum function pulling moisture up and out of flooring. If the water in the property is more than two-inches in-depth, pumping is usually the removal option of choice.

Carpet Removal
Groundwater renders both carpet and padding unrestorable due to its unsanitary nature. However, even lightly saturated carpet is extremely heavy and has the potential to cause injury from the wet. SERVPRO technicians extract and dispose of the water, so the carpet is lighter and easier to handle for removal and discarding.

Hardwood Flooring Extraction
 It is vital to remove the water to dry hardwood floorboards thoroughly. Due to the porous nature of wood, this often presents a challenge for SERVPRO technicians. Along with using a portable pump or truck-mounted unit for a maximum pull of the embedded moisture, sometimes a drying mat is also set up to force warm, dry air into the boards to dry them even faster. In instances where a large area of flooring has effects of water damage, the application of several drying mats is commonplace. These can be daisy-chained with vacuums or set up with injectidry systems for maximum water and moisture extraction.

When flood damage occurs, homeowners need a fast response. Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474, and our technicians arrive within four hours after the call because We're Faster To Any Size Disaster.

Right here in the State of MD

  Our Experts Explain the Water Damage Remediation Process in Your Germantown Home

8/29/2019 (Permalink)

Water leaking under a door. Water damage has occurred. If there is substantial water damage to your home don't try and clean it up alone. Call SERVPRO today for professional remediation assistance.

Protecting Belongings in a Water-Damaged Germantown Home

One of the strengths of our SERVPRO team is our content management professionals that can protect the belongings of your Germantown home. With how quickly water loss incidents can sweep through properties, many of your possessions can become affected or at-risk. As much as many homeowners have opted to seek the professional assistance that our team members can provide, there are ways that you can help reduce your loss in the items you own.

With the substantial level of water damage possible to Germantown homes, it is not surprising how a small circumstance can blossom into something severe. More importantly, spreading water can begin absorbing into material directly exposed, leaving both structural elements and your items susceptible to saturation. While we have a rapid response mitigation team that can begin protecting these belongings with our pack-out and containment efforts, what do you do until help arrives?

Even with more widespread water loss incidents that occur in the house, these emergencies are rarely enough to force homeowners and occupants to vacate the premises. Once a situation gets discovered in your property, you can save yourself time and money on the ultimate restoration costs by starting to move at-risk or compromised possessions to a safe place in the house. If protected from the developing water loss incident, even our content management might not need to remove all of the belongings from your house when we arrive.

While you might not have a great idea of how water damage can affect treasured belongings throughout your property, you can at least work to elevate essential, irreplaceable items to get collected first by our response team. The SERVPRO professionals we entrust to protect these items are with them through every step of their restoration, including transportation to the facility and the cleaning and deodorizing many of these same items. 

The team we dispatch to your address arrives with the full measure of tools needed to begin crucial mitigation efforts right away. Part of this recovery involves the earmarking and removal of at-risk items to our SERVPRO of Gaithersburg / Germantown facility nearby. We go above and beyond to get things back to normal as promptly as possible. Give us a call today at (301) 963-8474.

Click here to see more of Germantown. 

Our Technicians Will Restore Your Fire Damaged Home In Gaithersburg

8/23/2019 (Permalink)

Soot covering walls and ceiling Whenever disaster strikes, let our SERVPRO of Gaithersburg / Germantown team show you that We’re Faster to Any Size Disaster.

Content Management Solutions For Fires In Gaithersburg

Keepsakes, heirlooms, possessions, and belongings all make up the contents of your Gaithersburg home. Each can hold a place of regard with homeowners as something that they have purchased or acquired through the years. In many ways, the items within a house are more important than the home itself according to its owners. That is why our crew of professionals has a division of technicians devoted exclusively to protecting your possessions from the harmful effects of fires and other disasters.

Acquiring the services of our experienced content management division can help to address multiple aspects of fire damage in Gaithersburg homes. Our SERVPRO professionals understand the finite amount of time before affected furniture and other items become too severely and profoundly damaged to restore with our methods. As a leading name in fire recovery throughout Montgomery County, our team has decades of experience to lend to our customers in their time of need.

Content management begins with the assessment of your property once our professionals first arrive at the house. Items get earmarked to get removed from the home to allow for better protection from the spreading fire effects or to give them focused cleaning and deodorization attention. Whatever the reason, our technicians carefully package each item to protect it in transit to whichever of our three facilities within Frederick and Montgomery Counties is the closest. Once it arrives, we can address each concern to ultimately make these fire effects “Like it never even happened.”

Soot cleaning is a considerable step to restoring the look and function of items removed from a damaged home. Our SERVPRO team has multiple strategies for cleaning damaged belongings affected by these carcinogens, and a leading approach is our ultrasonic submersion tank. A combination of vibration and microscopic bubbles can restore many contents of your property, including silverware, dishes, porcelain, glassware, and more.

Keeping track of your items throughout their recovery and even their storage in one of our facilities provides peace of mind to our customers. We give each box of your belongings a unique QR code, allowing us to quickly identify where individual items are upon a customer’s request, and allow them access to these items whenever they might need it.

Pack-outs and content management are a considerable element to our respected fire recovery efforts. Whenever disaster strikes, let our SERVPRO of Gaithersburg / Germantown team show you that We’re Faster to Any Size Disaster. Give us a call at (301) 963-8474.

For more about Gaithersburg click here.

How Our Technicians Will Save Your Gaithersburg Home After A Fire Incident 

8/5/2019 (Permalink)

After fire damage you need help getting your apartment back on track. Call the professionals at SERVPRO today for remediation assistance.

A Candle Left Alone in Your Gaithersburg Apartment Can Cause Fire Damage

Fire damage becomes more likely in a small living space, such as an apartment, than it does in a larger home. In your apartment, in particular, you used candles very often for aromatherapy, to erase the stress of a long day at work. Using candles isn't a problem, so long as you always keep fire safety in mind when it comes to your home. 

Unfortunately, in your case, the fire damage in your Gaithersburg apartment was caused by a lapse in fire safety. You placed a candle on the edge of your bookshelf and then laid down on the couch to read a book. While reading, you fell asleep and left the candle to its own devices. You woke up from your nap to the smell of smoke and saw that the candle had caused a fire to break out on the bookshelf. The fire ate through a row of books and was beginning to burn the bottom of the shelf above. Acting quickly, you used an extinguisher to put the fire out, but there was a noticeable odor left behind and scorch marks on the shelf. 

Even if the fire damage left behind was relatively small, that doesn't mean that you cannot reach out for professional help. Here at SERVPRO, We're Faster To Any Size Disaster, and we are happy to work with you during your time of need. Our fire damage restoration technicians (FDRT) are certified by the Institution of Inspection, Cleaning and Restoration (IICRC.) Going through the course, and all of the training scenarios associated with it, means that our technicians are ready for anything. 

When SERVPRO arrives at your apartment, we can start with a brief investigation. After factoring in all of the details, we can create a remediation plan. We can start with setting up an air scrubber outfitted with a carbon filter, to remove the odor left by the fire as we work. From there, SERVPRO can use a specially formulated lubricative cleaning solution, designed to gently lift soot and staining from the surface of your shelf. Once we finish, and return your living room to its preloss state, our technicians hope to leave you feeling, "Like it never even happened." 

If you need cleanup and remediation assistance, large or small, get help immediately. Reach out to SERVPRO of Gaithersburg / Germantown by phoning (301) 963-8474. Night or day, we keep the damage away.  

Click here to see more about Gaithersburg. 

Our Fire Damage Professionals Will Save Your Gaithersburg Diner!

7/29/2019 (Permalink)

When your diner sustains fire damage, call us, SERVPRO of Gaithersburg / Germantown, at (301) 963-8474.

Mitigation And Restoration Of The Mess When Commercial Fire Damage Takes Out Your Gaithersburg Diner

Kitchen fires often spread quickly, moving from the stove to cabinets and food products, and soon begins affecting non-cooking areas with flames, heat, and smoke. The smoke coming from burning food quickly spreads a heavy, greasy, foul-smelling smoke into dining areas, offices, adjoining bars, and restrooms. The odor produced by the smoke deposits becomes more than a detrimental nuisance, as soot contains many substances that can cause unwanted health effects. Restoring your Gaithersburg diner requires considering all these and other factors.

Helping business owners like those in Gaithersburg after commercial fire damage destroys all of part of their property keeps our community thriving. SERVPRO technicians gain extensive experience on top of the work they earn recognition from the Institute of Inspection Cleaning and Restoration Certification, including restaurants, medical and dental clinics, housing complexes, and many other situations.

When your diner has problems with fire-related odors, water, and destruction, we know how to get things normalized again and fast. To get rid of of the majority of the odors that detract from your fantastic menu items, we perform a deep cleaning of surfaces covered in smoke residue. Removing the soot leaves surfaces clean and ready for your staff when you re-open.

Sometimes, materials get destroyed in a fire, so we remove anything that falls into this category. This helps reduce the source of odors even more. Smoke particles that found their way into deep grooves (like you might find in the sliding mechanism of shelving units and drawers), carpets, interior spaces of your diner's walls and ceiling, and also your ventilation system become the source of highly unpleasant scents. Our building services department is on call, just as our mitigation team, to help out in these areas.

Once mitigation and restoration work concludes, we ask for your opinion on odors that you feel might bother your employees or patrons. We use different methods to bring this facet of your diner up to your expectations. Even though we use air scrubbers during the initial phases of restoration, particles continually disintegrate and float back into the air.

Using some of these methods, like thermal fogging, combats odors at their source. When carpeting seems hit especially hard by smoke odors, we use cleaning, followed by gels injected directly into the padding so more pleasant odors waft through your establishment.

When your diner sustains fire damage, call us, SERVPRO of Gaithersburg / Germantown, at (301) 963-8474. Our coverage area includes Montgomery Village, Washington Grove, and Laytonsville.

For more about Gaithersburg click here.

How Early Steps Can Reduce Flood Damage In Your Germantown Home

7/10/2019 (Permalink)

Give our SERVPRO of Gaithersburg / Germantown team a call anytime that you could use our expertise and cutting-edge equipment at (301) 963-8474.

Early Steps You Can Take To Reduce Flood Damage In Germantown

Recovering your Germantown property after a flood loss often begins with what resources are available to a homeowner after this disaster occurs, including the use of professional restoration services. With the widespread devastation that often comes with flooding scenarios in the area, the faster that you can react to the situation and begin mitigation and cleanup, the less time and money get tied up in the full recovery of the property.

Keeping restoration costs down for the flood damage in your Germantown home, you must consider the ways that you can begin reducing the severity of the situation. There are steps that you can take pre-emptively, and in the early stages of mitigation, to reduce the devastation flooding can bring. Whether you intend on reaching out to our SERVPRO professionals for assistance or not, here are a few things our team would suggest for the DIY enthusiast after a flood:

Sandbags and Barriers
Sandbags are a reliable choice for preventing water penetration, especially past the doorway thresholds. If you have a little more time, you can install a flood barrier surrounding the house which is a durable plastic fencing that you can put in place around the house to keep any water from getting through.

Content Management
Nothing is quite as overwhelming as the loss of something irreplaceable. Take the time to gather up items of sentimental value and exceptional worth to get them out of the line of the floodwater approaching the property.

If the damage to your property is not extreme, and you are still around when water begins to penetrate the exterior of your house, you can employ a wet/dry vac to begin managing extraction as standing water occurs. This partial mitigation can either make restoration much more manageable for our SERVPRO professionals or help you to clean the home after the floodwater and threat subside more thoroughly.

Knowing how to help your home amid a crisis can be the difference between manageable restoration times and drawn out recovery processes that require considerable out of pocket expense. Give our SERVPRO of Gaithersburg / Germantown team a call anytime that you could use our expertise and cutting-edge equipment at (301) 963-8474.

For more about Germantown click here.

The Ultimate Guide to Water Damage Remediation in Your Germantown Residence

7/3/2019 (Permalink)

Water damage remediation due to an overflowing bathtub can cause major headaches. Contact the professionals at SERVPRO today for help.

How to Deal With Water Damage Affecting Your Germantown House 

The road to recovery after water spill in a home is rarely straightforward. In most cases, one incident such as faulty appliance causes the loss, but the damages are widely distributed affecting several areas within the property. Involving professional water damage restorers can help in managing such distributed nature of the loss efficiently.  

Different types of stains can develop after water damage in your Germantown home affecting carpets, upholstery items, and even items with polished wooden surfaces. Stains are irritating because, even though they do not cause actual physical deterioration of the item, they diminish the visual appeal. This problem is even more pronounced for high-end items. Our SERVPRO technicians use different strategies to deal with stains and other problems left after a water loss incident. We do spot cleaning, which helps remove any settled stains from carpets. We also schedule stain removal before the affected item dries to prevent further settling. To deal with stains and patches affecting upholstery items, we wet the entire item during cleaning to prevent the formation of waterlines. 

Different materials forming the structure deteriorate after exposure to high amounts of water or moisture. Wood, which is used in different sections of the house, including floors and other surfaces in the house, can rot, warp or even crack depending on the period of exposure and the speed of extraction. Other materials like drywall and wood composite lose structural integrity. Our SERVPRO technicians help take steps that prevent or reverse the effects of water exposure. Moisture detection equipment such as moisture sensors and meters help us to establish the level of wetness in different materials. Thermal cameras, on the other hand, help us identify wet materials in concealed sections of the house. We usually bring a variety of moisture control equipment to a loss site including: 

  • Truck-mounted water extractors 
  • Portable water extractors 
  • LGR Dehumidifiers 
  • High-velocity air movers 

Water spills might lead to bad odors, which can originate from different sources, including stagnation, dissolved materials, or the products used during cleanup. Our SERVPRO technicians use different odor control techniques, including fogging, which vaporizes deodorizing agents, allowing deep penetration into materials neutralizing stubborn odors. 

To address all the problems that crop up after water loss incidents, call SERVPRO of Gaithersburg / Germantown at (301) 963-8474 to assist. We're Faster To Any Size Disaster. 

Click here to see more about Germantown. 

Gaithersburg Trauma Scene Cleanup--SERVPRO Does It Right

6/25/2019 (Permalink)

Gaithersburg Area Commercial Shops Rely on SERVPRO for Biohazardous Recovery Services

Our Fast Response to Biohazard Trauma in a Gaithersburg Grocery Store

Recently, our professionals were called to help clean and restore a Gaithersburg area grocery store contending with the damaging and stressful effects of a personal trauma. The call came in sometime in the night, and to meet the request of our client to reopen the business the following morning, our team worked tirelessly to restore and clean the damaged property thoroughly. In these situations, owners need assurance that their business does not have to stay closed for long, and that experienced professionals trained by both the American Bio-Recovery Association (ABRA) and the Institute of Inspection, Cleaning and Restoration Certification (IICRC) can help.

Cleaning biohazard traumas in Gaithersburg businesses requires implementing every facet of the extensive training and experience that our SERVPRO professionals have for this niche of the industry. We undergo OSHA training to prevent the spread and harmful effects of bloodborne pathogens as well as thorough cleaning practices to ensure that 100% of the damage, including odors, get entirely addressed. Per the request, we got the grocery store back up and running the following day, “Like it never even happened.”

We know in these traumatic situations, much like this grocery store, your mind is with the recovery of your property and the effect that traumas can have on your staff and customers. We are empathetic and understand the need to proceed unobtrusively. Law enforcement also must secure the scene and require working technicians to follow strict safety procedures, and specific guidelines and protocols to not compromise the active investigation. Our SERVPRO team can help both our customers and law enforcement with our detail-oriented approach to recovery.

With a focus of remediation and cleaning, we could isolate the damaged areas and work to restore these spaces quickly. From the OSHA-approved cleansers, biocides, and disinfecting agents among the products that we use, we can clean surfaces, materials, and other damaged areas. We do not leave the premises until all is clean and fresh smelling. Our skilled crew can don full PPE personal protective equipment from boots to googles, and hardhat to follow minimum risk protocols.

You can never account for specific traumas and other bio-threats that can compromise your business. While home and business owners can work to fix many emergencies on their own, biohazards can be threatening to inexperienced and unprepared individuals. Let our SERVPRO of Gaithersburg / Germantown team help you. We’re Faster To Any Size Disaster. Give us a call today at (301) 963-8474.

Gaithersburg map

Why Training is Important for Water Damage Restoration Professionals in Gaithersburg

6/21/2019 (Permalink)

We have the equipment and training to dry your home quickly. Call us today!

The Training of Our Water Restorers for Gaithersburg Homes 

Effective cleanup and restoration of your Gaithersburg home after substantial water loss incidents can often be more problematic to secure than you might think. You cannot trust just anyone to this task, as you want technicians with extensive experience and training in water restoration and recovery. Our professionals have some of the most rigorous continuing education programs for being knowledgeable assets to the restoration industry. 

We understand how valuable it is to have experienced professionals respond quickly to your home when you need water removal and recovery solutions in Gaithersburg. Substantial water loss incidents can spread effects throughout the property, allowing for a considerable volume of saturated structural elements, construction materials, and exposed contents. 

Knowing how to address each of these concerns is a trait that homeowners should look for in a restoration team. Our SERVPRO professionals have an intricate training process and continued educational programs to ensure that we are among the most experienced and knowledgeable water restoration specialists in the region. 

Each of our SERVPRO technicians on the water restoration and recovery team must obtain certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). At a minimum, these professionals must become certified Water Restoration Technicians (WRT), though many also obtain secondary accreditations in Applied Structural Drying (ASD) and even related niches such as Applied Microbial Remediation Technicians (AMRT). 

Continued education is a big part of our preparedness for disasters and emergencies. Through in-house training opportunities and online coursework, we can stay up to date with the most current extraction and drying approaches to make our efforts more efficient and less expensive for our customers. Additionally, we study the use of the latest technologies and equipment for water restoration to ensure that we always have industry-leading tools to get the job done quickly. 

You cannot predict when water loss incidents might occur in your home, but you do have a choice as to what team can help you to restore these effects. You can count on the experience and fast response of our SERVPRO of Gaithersburg / Germantown team. Give us a call anytime that you need us at (301) 963-8474. 

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After A Fire In Your Gaithersburg Home, You Need To Be Concerned About Indoor Air Quality!

6/13/2019 (Permalink)

Whenever disaster strikes, you can reach our qualified professionals 24/7 at (301) 963-8474.

Indoor Air Quality Concerns After Fires In Gaithersburg Homes

There are legitimate concerns for the safety and wellbeing of those living in your Gaithersburg home after a fire. Even apart from structural damage that could exist, some of the most detrimental effects for homeowners and their families is contaminants, debris, and other particulates in the air. Addressing these effects must happen quickly, and is often a part of the mitigation work that begins as soon as our professionals first arrive at your damaged address.

Fire damage in your Gaithersburg residence might exist in many forms after an incident, but our SERVPRO team of professionals must work to overcome the most hazardous of these conditions before anything else. While structural compromise can open the door to other damages and effects to damage your property, indoor air quality concerns can provide immediate health concerns for those exposed without the appropriate personal protective equipment.

We can set up machines to help with these damages as soon as our team first arrives at your home. While some of our professionals work towards moving fire debris and starting controlled demolition, others are working to both reduce the created dust and to eliminate particulates and contaminants that already existed in the environment after the fire loss incident. Some of the best machines for this task are the air scrubbers, hydroxyl generators, and ozone machines. All of these options have onboard HEPA filters to trap contaminants, debris, and other particulates as small as 0.3 microns.

Odors can also prove hazardous to those exposed, but more often, they threaten comfortable living when a family does not require relocation after a small fire. Many of these same machines our SERVPRO team uses to address air quality concerns can also help to reduce the strength and presence of harsh smoke odors after a fire as well.

Indoor air quality concerns can prove hazardous to the health of homeowners and their families without the appropriate preventative actions taken by our SERVPRO of Gaithersburg / Germantown professionals. Whenever disaster strikes, you can reach our qualified professionals 24/7 at (301) 963-8474.

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Does Your Gaithersburg Business Have an Emergency Ready Plan and Profile?

6/3/2019 (Permalink)

SERVPRO of Gaithersburg / Germantown is standing by 24/7 to handle all of your water damage restoration needs.

Collaboration Makes Your Gaithersburg Business Stronger in the Face of Commercial Flood Damage

Tornadoes and other fierce wind and rain storms can batter the Gaithersburg area, causing significant damage to commercial property and exposing your business to flooding. Extreme weather is more common than ever before, with record-breaking precipitation and wind speeds. Forward-thinking business leaders make it a priority to plan for weather-related disasters. Consult with us for a flooding recovery agenda that sees you through every aspect from mitigation of flooding to rebuilding. 

When heavy rains and severe winds expose your Gaithersburg business to flood damage be ready with a comprehensive response plan from our full-service restoration company. When we consult with businesses ahead of a crisis, we are better able to dive right into the tasks needed to get you back up and running.

SERVPRO invites you to take advantage of our Emergency Ready Plan and Profile (ERP). We send an experienced project manager to your premises to sketch out a blueprint of your space and learn about how your business functions. Once we have a firm grasp of your layout, inventory, equipment, storage, and front and back office operations, we make suggestions that improve the odds of flooding, causing only a minimal negative impact. 

You give us the details we need to do our best restorative work by using our mobile app. List for SERVPRO the vendors and contractors that created your systems and sold you equipment and materials. If we contact them during the recovery, we can increase the probability of a successful outcome. Use the mobile app to appoint us as your preferred restoration company, eliminating delays when an event occurs, and you need immediate assistance. Designate staff members you trust or other individuals to act on your behalf if you are out of the area or otherwise unavailable when the flood waters rise. 

The ERP is a concise compilation of both our careful assessment and documentation and your vital insights as an owner-operator. SERVPRO knows skills, training, cutting-edge equipment make all the difference, but pre-planning makes gaining “Like it never even happened” condition faster and more efficiently an attainable goal. 

SERVPRO of Gaithersburg / Germantown is eager to start planning for the worst by offering you the best through our innovative ERP program. Call (301) 963-8474 to set up an appointment to begin the process.

Gaithersburg was first known as Log Town.  Read more here.

Don’t Tackle Water Damage Remediation Alone in Your Gaithersburg Home

5/30/2019 (Permalink)

Water damage starts out small before becoming a large problem. Contact SERVPRO today for remediation assistance.

Water Damage to Full Restoration: Why SERVPRO is the Only Choice in Gaithersburg

After a water loss disrupts your life in Gaithersburg, the last thing needed is to change horses in midstream. Many disaster remediation companies commit only to water removal and drying of a property. Homeowners are on their own when the time comes to replace and repair structural components damaged by moisture or the remediation efforts. Our decision to provide our customers with rebuilding services is an important reason why we are a local restoration leader.

Cleanup after water damage in Gaithersburg can be complicated. Water tends to migrate far from the source of the break or leak. It absorbs quickly into porous building materials like drywall, ceiling tiles, hardwood, and insulation. As it wicks into the structural components, it might disappear from view, but it continues to promote deterioration. The risk of secondary damage including  mold growth increases. Hidden moisture must not be ignored, and our proven ability to locate and eradicate pockets of water is why we need to be your partner.

Finding and drying out wet building cavities is a vital part of any remediation efforts. To do so efficiently often requires controlled demolition. Our willingness to create flood cuts, careful removal of wall sections a foot or so above the water damage line gives our technicians access to the pooled water behind walls and supports better airflow when we move to applied structural drying. Our rebuilding capability explains why SERVPRO is comfortable with seemingly bold strategies during water removal and drying.

Our technicians are masters of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) courses that form the knowledge base for the water remediation industry. The construction and rebuilding skills we bring to a project are why SERVPRO can push the boundaries to achieve complete water removal and thorough cavity drying.

As you consider the beginning and the end of a water damage restoration project, it is clear why SERVPRO made a strong rebuilding division a priority. Our customers want the best outcomes, which must include cautious demolition to release water and give access for drying. Hiring a different contractor to repair and replace the materials removed is a daunting prospect. Working with us from the initial assessment of the water emergency until the finishing touches after rebuilding truly make it “Like it never even happened.”

Trust SERVPRO of Gaithersburg / Germantown to work by your side from your initial call for help until the complete restoration of your water damaged home. Contact us for an assessment at (301) 963-8474.

Click here for more information about the city of Gaithersburg.

How Our Extraction Gear Can Restore Your Water Damaged Germantown Home

5/23/2019 (Permalink)

Our SERVPRO of Gaithersburg / Germantown professionals have the expertise and the equipment to make these damages “Like it never even happened.”

Extraction Gear For Substantial Water Loss In Germantown Homes

Water loss incidents can often leave standing water in areas of your Germantown home. Without the appropriate means of handling this situation, homeowners often struggle to address the concern fully, allowing moisture and dampness to persist without a full understanding of the extent of the damage. Pooling water and oversaturation can continue to be concerns in areas out of sight, affecting points like wall cavities, flooring, ceilings, and other structural elements or materials.

While most owners can immediately appreciate a need for water removal services in their Germantown home when incidents arise, some fail to see the urgency of the situation when they can begin drying and sopping efforts on their own. Our SERVPRO team has sophisticated devices to identify moisture content and saturation levels in materials and spaces, but also a wide array of extraction tools to remove standing water that water loss incidents can cause in the property.

We can appreciate how important the right tool is for the job, and that is why our technicians roll out from our facility with a sample of our full inventory of recovery equipment. We have multiple extraction units that begin with full-sized extractor trucks in the SERVPRO Green Fleet that can remove water at 300 psi. This approach is one of our most effective removal practices, but it is not always necessary for the location or severity of the water loss situation.

Portable options are among the most popular for getting standing water under control in your home after an emergency. We can quickly maneuver portable sump pumps and wet-vacs with extraction wands to address the lingering pooling water throughout the house and prepare the property for the drying solutions that must follow.

We have many different devices and machines that can help to get the most severe effects of a water loss incident under control quickly. Our SERVPRO of Gaithersburg / Germantown professionals have the expertise and the equipment to make these damages “Like it never even happened.” Give us a call anytime at (301) 963-8474.

Click here for more about Germantown.

Flood Damage Remediation Your Key To Success

5/18/2019 (Permalink)

Flood damage can lead to mold and other issues. Contact SERVPRO today for remediation needs.

Start to Finish -- Flood Damage Restoration in Gaithersburg

Heavy rains in Gaithersburg can cause flash flooding headaches for upcounty residents. When several inches of water fall during a short time, storm drainage systems become overwhelmed, and the soil becomes saturated. These circumstances can force water into the lower levels of your home, exposing your home’s structure to deterioration and the risk of microbial infestation from the contaminated fluids.

To assure that our crews respond efficiently to Gaithersburg flood damage we use advanced technology like thermal imaging and moisture meters as we assess and plan the remediation. These tools permit the discovery of pockets of water that migrated behind, above, and below structural components. Leaving moisture behind during remediation risks secondary damage like mold growth and persistent resaturation of walls, ceilings, and floors.

SERVPRO employs limited and controlled demolition to expose the trapped moisture. Flood water is typically considered highly contaminated Category Three, black water. We tear out porous materials like drywall and insulation to prevent microbial growth. Flood cuts extending 12 to 18 inches above where the wetness stops permit access to the cavities behind the damaged drywall. We pull the insulation and remove the trapped water.

Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians use pumps and wanded extractors to evacuate standing water, containing it for appropriate disposal. SERVPRO employees use cleaning tools and products clear away residues from the dirty water, and EPA-registered disinfectants sanitize the areas. Opening a portion of the wall increases the speed and efficacy of applied drying equipment like air movers, heaters, and dehumidifiers.   

Once the flood-damaged space is cleaned, disinfected, and dry, our SERVPRO team offers rebuilding services. We are proud to take a flooding disaster from chaos to “Like it never even happened.” Our rebuilding contracting crews restore the areas where we removed structural materials to expedite water removal and drying. Professional insulation and drywall installation followed by finishing touches mean our customers enjoy a streamlined process from a wet mess to a completely restored home.

SERVPRO of Gaithersburg / Germantown is prepared for all aspects of flood damage restoration in Montgomery County. Call us at (301) 963-8474 for a comprehensive evaluation of what your property needs to return to preloss condition.

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SERVPRO Provides Gaithersburg Homeowners a Full-Service Fire Damage Cleanup, Restoration, and Rebuild

4/24/2019 (Permalink)

For Gaithersburg House Fire Cleanups and Reconstruction SERVPRO has No Match!

Cleanup and Rebuilding Your Gaithersburg Home After a Fire

Cleaning technicians of our team are vital components to making every disaster and emergency that affects Gaithersburg homes “Like it never even happened.” Many homeowners want to take the necessary steps on their own to help their house back to original condition after a traumatic ordeal with cleaning and recovery, but this is not always an option. Unfortunately, with situations like a fire, damaging effects can spread far beyond the ignition point and prove impossible to overcome without the experience and advanced equipment available to professional restoration teams like ours.

Cleaning up after fire damage in your Gaithersburg home can require multiple approaches with several pieces of equipment and high-strength cleansing agents and products. With many hurdles to overcome, it is wise to rely on the experience and continued education of our SERVPRO IICRC-Certified Fire & Smoke Restoration and Odor Control Technicians. We have ready trailers at our facility stocked with effective mitigation equipment and many of these industrial-grade cleansers and cleaning agents to help your home get back to looking its best after a disaster.

Our team works to get mitigation started from the moment that we arrive at your damaged address, but much of the cleaning that your home requires must wait for debris removal and other immediate effects to get addressed to make the property safe for your family and our SERVPRO team working to restore it. Cleaning occurs in many different phases, including soot and smoke residue removal, deodorization, and even wiping down surfaces and removing dust and debris during the demolition of non-salvageable components  of your house.

As we care about your family and your home, we only choose the best approaches to recover your damaged property after a fire. While ozone machines, for example, can be highly effective for the purification of indoor air quality concerns, they are not safe to use around humans, pets, and plants. We approach every situation with a full working knowledge of the effects to overcome and what our customer needs. Hydroxyl generators are a viable alternative to improve indoor air quality during the cleanup.

Cleaning is vital to restoring fire loss effects, and there are many phases to this facet of the restoration industry. For significant fire damaged homes, we offer a reconstruction program, work with you and your insurance adjuster, and make a seamless transition from cleanup to renovation.

When you want to get your home looking its best after a fire, you can trust the experienced technicians of our SERVPRO of Gaithersburg / Germantown team. You can reach us 24/7 at (301) 963-8474.

Here is your Local Fire Marshall Contact

We are proud to offer rebuild services

4/11/2019 (Permalink)

We can get you back to living in your home.

SERVPRO of Gaithersburg/Germantown is proud to announce we are now offering rebuild/construction service to our portfolio. What is the benefit to the customer? When your property suffers damage due to flood/water or fire, it can be a stressful time. By SERVPRO providing both cleanup and rebuild services, you can work with one company and have one contact to get your home to look "Like it never even happened." Our owners have many years of experience in the construction/remodel field. If your damage is covered by an insurance claim, we will work with your adjuster to streamline the process and get you back in your home faster.  Whether your home is damaged by a natural disaster such as flooding, storms, fire or accidental water damage, you can count on us.


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