Recent Storm Damage Posts

What Can I Do if Water During a Rainstorm Enters My Germantown Garage and Gets My Things Wet?

8/5/2020 (Permalink)

flood damaged property If you ever notice that the floor of your garage has water on it after a rainstorm, call SERVPRO of Gaithersburg / Germantown.

For Flood Damage Restoration After Items in Your Garage in Your Germantown Home Get Wet Call SERVPRO

Monsoon season is now in full swing, and it is possible that the Germantown region will see its fair share of excessive rainfall and severe thunderstorms shortly. When the rain starts to pour down, small streams of water could start flowing down the streets in your neighborhood and your driveway and then enter your garage.

Can you save items I have stored in my garage if they got wet?

During flood damage restoration in Germantown, our SERVPRO technicians can often save your contents and building materials if we can remove the moisture quickly. However, since the water coming in from the outside could be contaminated by harmful bacteria, viruses, or other pathogens, we may have to remove and replace porous contents or building materials like your carpets. Our first step is to remove any standing water either by using a sump pump and putting it into one of your sewage drains or by extracting it with a truck-mounted extractor. Next, we can dry out your building materials and contents in place or separately, depending on the severity of the situation.

How can you dry out the wet items I have stored in my garage?

    •    Dry in a Separate Location: If a large portion of the contents you have stored in your garage got saturated, then we can move everything out and dry your items in a clean and dry location. Drying out your structural components and possessions separately can speed up the overall drying process.
    •    Set Up Fans and Air Movers: We can set up fans and air movers to create air circulation that will speed up the drying by pushing wet air away from affected surfaces so that more moisture can evaporate.
    •    Implement Dehumidifiers: Dehumidification systems can remove moisture from the air and help prevent secondary problems caused by elevated humidity levels.

If you ever notice that the floor of your garage has water on it after a rainstorm, call SERVPRO of Gaithersburg / Germantown at (301) 963-8474 24 hours a day.

The Damage To My Home Doesn’t Look That Bad. Do I Still Need To Worry?

6/24/2020 (Permalink)

"Contact us" Homeowners have to deal with many things which may include water damage. Contact SERVPRO right away.

Hidden Damage in Montgomery Village Can Occur During Storms That Can Lead to Major Problems

Rain, wind, and hail can inflict severe damage on homes in Montgomery Village when storms strike. Often the impact is easily seen, but hidden damage could be lurking beneath the service. SERVPRO seeks out and restores homes hit with storm damage.

What hidden damage do you look for from flooding?

Flooding is one of the biggest problems caused by storms. In February 2020, five tornadoes touched down in Maryland, according to the National Weather Services. Tropical storms send torrential rains inward in many places in Maryland. If your home has weathered flood damage in Montgomery Village, you may wonder if the water intrusion truly damaged it. Here is what can happen:

  • Walls, floors, and ceiling cavities can become flooded.
  • Structural frame warping
  • Water migration 
  • Problems from black water migrations
  • Mold or microbial damage
  • Electrical systems damaged
  • Plumbing systems damaged
  • Condensation can cause problems

Act Quickly – Stop Flood Damage in its Tracks

The wisest thing any homeowner can do is to get emergency water mitigation quickly. The quicker our SERVPRO Institute of Inspection, Cleaning and Restoration Certification (IICRC) technicians are on the scene, the lower the chance of things spiraling out of control. Our techs are experts at searching out hidden water. The right equipment will remove the water and moisture and leave your home “Like it never even happened.” Here are some ways we clean, restore, and repair: 

  • Moisture sensors
  • Powerful water extractions methods
  • Air movers
  • Dehumidifiers
  • Restore as much as possible
  • Specialty cleaning for your contents
  • Move out services if you can’t stay in your home

 Don’t let flood damage cause hidden problems in your home. Contact SERVPRO of Gaithersburg / Germantown at (301 963-8474 for emergency water mitigation service that is Faster To Any Size Disaster.

Find more information about Montgomery Village.

How Do I Deal with Basement Soiling After Storm Flood Damage In My Gaithersburg Home?

5/13/2020 (Permalink)

concrete pad and walls flooded in a basement Gaithersburg Residents trust SERVPRO for water restoration and removal from their basements

SERVPRO Can Help With Challenges Such As Accessing the Soiled Areas and Waste Disposal, Restoring Pre-loss Conditions

Cleaning a Gaithersburg basement or other crawl spaces is challenging at best. Soiling from flooding incidents worsens this challenge, and unlike spring-cleaning, you cannot postpone it until it is convenient for you. Doing so would lead to other problems such as mold development or worse. Successful basement cleaning is 50% planning, without which the challenges involved can make the exercise overwhelming.

What complicates cleaning in such confined areas?

In case of storm flood damage, your Gaithersburg basement is likely to be filled with significant volumes of water, silt, or mud. Cleaning must remove all these foreign materials promptly to restore preloss conditions and prevent secondary damages. Several factors can get in the way when trying to accomplish the cleaning goals. Typical issues include:

  • Limited space in the basement
  • Small access points
  • Unseen hazards such as the presence of sewer gas
  • Presence of bugs such as spiders, or even snakes and raccoons

How does SERVPRO address these challenges?

Cleaning a flooded basement or crawl space is less challenging with access to the right resources. For example, removing the water and other foreign materials poses the main challenge because of the small access points. Our crews have a variety of pumps, which counter the challenge. High-pressure pumps help lift water from the basement conveniently since they have a discharge head of up to 360'. We also have self-priming trash pumps, which remove water with solid materials. The slurry variety handles mud and sand efficiently.

Lack of sufficient natural light or lighting fixtures is another challenge that can complicate your efforts to clean confined areas after flooding. At the very least, venturing into a poorly lit area where there might be bugs such as spiders, is scary. It is also unsafe since there might be sharp objects and other hazards. Our SERVPRO technicians use different lighting fixtures to ensure the basement is well-lit as we perform the cleanup. Wobble lights help us when we need a flood of light from a single point. We also use stand lights for directional lighting, which is essential in identifying items or hazards within the basement area.

What issues do SERVPRO technicians look out for when cleaning?

Although the main goal when cleaning the basement is dealing with soiling to restore preloss conditions, preventing additional damages or injuries is also crucial. Knowing in advance what issues might lead to such damages or injuries helps in formulating a plan to avoid them. Typical things to look out for include:

  • Electrical wiring, gas lines or other utility hazards
  • Exposure to hazardous materials
  • Contaminants
  • Fragile items

Use of PPE, Personal Protective Equipment such as rubber boots, heavy-duty gloves, bodysuits, and hard hats protect our SERVPRO crewmembers from most of the hazards. We inspect the area to identify any fragile items stored there and identify the utility lines to avoid damaging them during cleaning.

What cleaning steps are necessary?

  • Removing dirty
  • Sanitizing or disinfection
  • Deodorization
  • Moisture control

Various approaches can help remove soils from the basement after extracting the water, including agitating with brushes or spraying the surfaces with pressure washers. These methods help remove soils from rough or unfinished surfaces conveniently.

Sanitizing the area with mild cleaning agents such as bleach helps remove undesirable substances that cleaning fails to address. In case the flooding involves raw sewage or other biohazards, our SERVPRO technicians use products with disinfectant and antimicrobial properties to disinfect the area.

The accumulation of soils and other wastes in the basement can leave foul smells. Another source of bad smell in the basement is the deterioration of materials when wet. Deodorization is the best way to deal with such odors. Our technicians can mix the water-based deodorizers with the cleaning or sanitizing solutions to replace the bad odor with a sweet scent. Alternatively, we apply the deodorizer on surfaces using misting tools such as ULV foggers for better penetration into materials.

Leaving moisture or wet materials in the basement after cleaning is almost as bad as leaving the soiling in place. Mold develops quickly in such conditions since organic materials in the area provide a food source.  Our crews set up drying equipment such as air movers and dehumidifiers for some time to remove excess moisture. In case access points limit the possibility of setting up equipment in the affected area, we rely on our training to find other solutions. For example, we can use flex hose as ducts to move air between the confined space and the drying equipment.

Although a flooded basement presents many challenges, SERVPRO of Gaithersburg / Germantown can find ways to address the problem, "Like it never even happened." Call us at (301) 963-8474.

Flood Damage Recovery In Gaithersburg

2/28/2020 (Permalink)

flood damage in home “Like it never even happened.”

What to Expect from Professional Flood Damage Recovery in Gaithersburg

Flash flood warnings last summer and fall and a major municipal water break make many Gaithersburg residents wary about what spring flooding might bring. Partnering with our highly-qualified crews of flood control specialists makes what could have been a long-standing home disaster into a cleaned, deodorized, and dry return to comfort and security, “Like it never even happened.”

Round the Clock Response
Waiting for regular business hours is not the experience had by our customers. Flood damage in Gaithersburg needs a response as soon as possible, and we answer inquiries 24 hours a day, 7 days a week. Within hours of the first contact, a project manager and crew arrives in a fully-stocked service vehicle. Securing your structure with board-ups and tarps, if needed, is a priority while the crew chief completes a more in-depth evaluation of the damage. Once safety concerns such as electrical, slip and fall, and contamination hazards are noted and accommodated for, water extraction can commence.

Coping with Category 3 Water
Because of the myriad of toxic and infectious substances floodwaters pick up as they move overland or back up from the sewer system, SERVPRO must be vigilant about containment and legally regulated disposal of the contaminated fluids. We often begin with an overspray of EPA-registered disinfectant to minimize the risk before working hard to capture the tainted water and clean soiled surfaces. To avoid airborne drift of hazardous substances and pathogens, we consider sealing the workspace using heavy-duty plastic, using air scrubbing technology to filter dangerous residues and vent to the outside. Our workers wear personal protective equipment (PPE) for safety and to prevent tracking biohazards into unaffected areas of your home.

Mapping and Monitoring Moisture
To ensure all excess flood water, both standing and absorbed, is removed from your home, we use moisture detection and metering tools. Thermal imaging uses temperature variation patterns to pinpoint trapped water, and thermo-hygrometers measure ambient temperatures and humidity levels. SERVPRO crews use the data provided by these devices to set and achieve drying goals. Applied structural drying proceeds with our technicians, striking a balance among air movement, temperature, and dehumidification to reduce elevated moisture levels to normal for your home.

Have confidence that the trained and professionally equipped team at SERVPRO of Gaithersburg / Germantown can bring your flooded home back to preloss condition. Call (301) 963-8474 to schedule an assessment.

For more about Gaithersburg click here.

Winter Storms can Leave Homeowners Dealing with Storm Damage in Gaithersburg

1/17/2020 (Permalink)

Storm destruction in home Call us any time at (301) 963-8474. We are always available.

Why You Need Help Fixing Storm Damage In Your Gaithersburg Home  

Storms during the winter bring not only rain but also freezing, damp weather closer to your comfort zone. The wind makes things worse as it lowers the temperature around your Gaithersburg home and whisks warmth off more rapidly than if things were dry. Trees dropping limbs on your roof can let water in, drenching your attic and trickling downward. Debris can clog outside drains and force the water to enter your home.

We want to assure residents in Gaithersburg that while flood damage of any type has serious consequences for residential properties, SERVPRO can handle everything and make things "Like it never even happened." We have the tools to locate unwanted water, extract it, dry content, and get everything clean again for your family. Our building crew can remove any overhead trees and fix your roof. Your family does not need to go through this alone. We can put our experience and expertise to work for your benefit.

The sooner we begin working on your property, the less damage we need to correct. Mitigation stops the spread of contaminated water, decreasing the risk of mold infestations. We use potent antimicrobials that adhere to surfaces to prevent this from developing into a problem later. We make sure that your home holds no known microscopic dangers. 

SERVPRO also gets things cleaned up with the silt and debris often found on floors and pushed into small areas and corners after a flooding event. These items, along with the particles in the water, can make your home's interior smell extremely unpleasant. We can handle this aspect of flood damage, also, making a recovery faster and less costly for you.

Drying out a house after a flood means stringent monitoring must take place. Many of the control panels on our equipment give readings of their performance, and this often includes information that we can use to determine how dry everything is at any given time.

Some of the individual pieces of equipment used during mitigation also have different uses. One example is our InjectiDry systems. They extract water from floors and hollow cavities like underneath cabinets and inside of walls, but we also use it to force air into places that the air currents from our axial fans or air movers can reach. Without these, and our other pieces of equipment, mitigation would not be as successful, and our work would also take longer to finish.

SERVPRO of Gaithersburg / Germantown wants to get your family back in your Montgomery Village, Washington Grove, or Oldetowne Gaithersburg residence as quickly as possible. Call (301) 963-8474 for professional fire damage mitigation, rebuilding, and cleanup.

See more about Gaithersburg.

We Clean Up And Restore Your Germantown Flood Damage

11/26/2019 (Permalink)

One of our air movers drying the floor of this home after a flood We have the experience and state-of-the-art equipment to make it “Like it never even happened.”

Flood Damage in Germantown Home From Locally Heavy Rains

Among all the types of water damage that hits local homes, flood damage is one of the worst. It does not even have to be deep to leave behind a huge mess to clean up.

Groundwater brings two significant issues with flood damage to Germantown homes. Homeowners do not know what is in the water, and until the rain lets up, they do not know how much is coming into the property.

Fast Action Needed for Water Loss

Extraction is a crucial element in flood cleanup, and SERVPRO technicians begin upon arrival. If the situation has water more than two inches deep, it will not delay removal as the technicians have submersible pumps in their arsenal of specialized water removal equipment.

Equipment Makes the Difference

One of the most significant factors that set SERVPRO technicians apart is their access to specialized extraction and drying equipment. The carpet may be a loss in a groundwater intrusion, but thorough flood damage removal and drying can save the homeowner from having to replace the subfloor.

The drying equipment goes beyond blowing air on wet surfaces. The centrifugal air movers deliver airflow at such a high velocity it causes deeply embedded moisture to rise. At that time, the released moisture gets captured and ported off-site by the dehumidification equipment. This cycle results in progressively drier air circulating and works to rapidly lower indoor humidity and dries the structure and contents effectively.

Ready for Repairs

The technicians remove items that are beyond restoration from water loss and work hard to restore contents for the homeowner to save them the cost of replacement whenever possible. Common actions include the disinfection of the property and proactive treatments to discourage mold growth, such as antimicrobial cleaners and sealants. If the property requires any odor control measures, the technicians ensure any musty water odors are gone before repairs and reconstruction begin.

SERVPRO of Gaithersburg / Germantown at (301) 963-8474 cleans up and restores homes with flood damage to make the loss "Like it never even happened."

See more about Germantown.

SERVPRO Can Mitigate the Storm Loss to Your Property with Rapid Cleanup and Restoration Services

10/8/2019 (Permalink)

Cartoon House Looking Sad Surrounded by a Flood This Germantown House Will Start Smiling When SERVPRO Arrives for Floodwater Removal and Restoration

Why Hire Professionals to Handle Flood Damage in Your Germantown

No homeowner wants to deal with flood damage, but the inevitable can happen. A substantial and slow-moving rainstorm can dump multiple inches of rain in your area and turn streams into raging rivers and roads into streams. If this water finds its way into your residence, it can destroy building materials and contents.

Dealing immediately with flood damage in your Germantown home is crucial. However, it is difficult to do so on your own. Therefore, you should seek professional help. A remediation company like SERVPRO can help you clean up, dry, and disinfect your property. You can gain the following benefits after hiring our technicians:

Immediate action
It is essential to act when dealing with water damage quickly. If you do not take immediate action, the water can penetrate deeper into the walls, floors, and furnishings, causing more damage. Our crew can take the necessary steps to prevent any further damage.

Professional advice
Our crew can inspect the flooded areas properly and advise you where restoration is needed. We can tell you which items are salvageable and which ones are not. Our technicians can also inform you how easy or difficult it is to remove moisture from a material based on how the moisture is contained within it. We describe moisture in materials in three forms.

* Surface water – This is the liquid moisture on the surface of a material. We deal with surface water first during the drying process. We can extract it, pump it out, or wipe it out.
 * Free water – This is the liquid moisture a material has absorbed, either through exposure to humid air or through contact with the water. Free water starts to evaporate when restorers direct airflow across wet surfaces.
 * Bound water – This is the moisture that a material such as wood has absorbed and is now bound in within its cells. It takes longer for absorbed water to evaporate when compared to free or surface water. We can increase the rate of evaporating bound water by heating the damp material if desired. In the case of hardwood floorboards, it is often a slower moisture extraction that does not splinter and ruin the wood.

We use the right equipment
We have several advanced water restoration equipment and products at our disposal. For instance, our SERVPRO technicians can use thermal imaging cameras to detect water intrusion without removing building materials like drywall. With the help of such cameras, assessments are precise, and repairs are less costly and take less time. We also have different types of pumps, deep extraction tools, air movers, and dehumidifiers that can remove all the water and moisture from the affected areas. Advanced equipment like drying mats and injectidry systems can salvage many materials and limit losses.

If you are dealing with a flood damage disaster, you can trust SERVPRO of Gaithersburg / Germantown to restore your home to a preloss state. Contact us at (301) 963-8474 for a fast and smooth recovery. We’re Faster To Any Size Disaster.

Residential Floors, Evaluation and Restoration by SERVPRO, Can Vary from Home to Home and Event to Flood-Damaging Event

9/4/2019 (Permalink)

green SERVPRO trailer in parking lot SERVPRO Has the Green Fleet, Trained Personnel, and Equipment to Restore Homes in Gaithersburg After Storms, Even Hurricanes

How SERVPRO Handles Flood Damage to Different Kinds of Flooring

When flood damage happens, flooring bears the brunt of the accident. Even a small amount of groundwater that enters the home has the potential to spread into carpet, padding and into the subfloor.

Flood damage in a Gaithersburg home requires a quick turnaround. Every minute the water remains in the house, it increases the amount of loss and lessens the chances for restoration.

Thorough Extraction Lessens Drying Time
When SERVPRO technicians handle flood damage, they use different methods to prep the flooring and room for drying depending on the surface or materials affected. Evaporation is one technique, and the other is the extraction of excess water.

Types of Extraction Used
The most common method utilized by SERVPRO technicians during groundwater cleanup is wet vacuuming using the power of a truck-mounted unit. This type of extraction technique gives techs the ability to remove copious amounts of water efficiently due to the lift of the vacuum function pulling moisture up and out of flooring. If the water in the property is more than two-inches in-depth, pumping is usually the removal option of choice.

Carpet Removal
Groundwater renders both carpet and padding unrestorable due to its unsanitary nature. However, even lightly saturated carpet is extremely heavy and has the potential to cause injury from the wet. SERVPRO technicians extract and dispose of the water, so the carpet is lighter and easier to handle for removal and discarding.

Hardwood Flooring Extraction
 It is vital to remove the water to dry hardwood floorboards thoroughly. Due to the porous nature of wood, this often presents a challenge for SERVPRO technicians. Along with using a portable pump or truck-mounted unit for a maximum pull of the embedded moisture, sometimes a drying mat is also set up to force warm, dry air into the boards to dry them even faster. In instances where a large area of flooring has effects of water damage, the application of several drying mats is commonplace. These can be daisy-chained with vacuums or set up with injectidry systems for maximum water and moisture extraction.

When flood damage occurs, homeowners need a fast response. Call SERVPRO of Gaithersburg / Germantown at (301) 963-8474, and our technicians arrive within four hours after the call because We're Faster To Any Size Disaster.

Right here in the State of MD

How Early Steps Can Reduce Flood Damage In Your Germantown Home

7/10/2019 (Permalink)

Give our SERVPRO of Gaithersburg / Germantown team a call anytime that you could use our expertise and cutting-edge equipment at (301) 963-8474.

Early Steps You Can Take To Reduce Flood Damage In Germantown

Recovering your Germantown property after a flood loss often begins with what resources are available to a homeowner after this disaster occurs, including the use of professional restoration services. With the widespread devastation that often comes with flooding scenarios in the area, the faster that you can react to the situation and begin mitigation and cleanup, the less time and money get tied up in the full recovery of the property.

Keeping restoration costs down for the flood damage in your Germantown home, you must consider the ways that you can begin reducing the severity of the situation. There are steps that you can take pre-emptively, and in the early stages of mitigation, to reduce the devastation flooding can bring. Whether you intend on reaching out to our SERVPRO professionals for assistance or not, here are a few things our team would suggest for the DIY enthusiast after a flood:

Sandbags and Barriers
Sandbags are a reliable choice for preventing water penetration, especially past the doorway thresholds. If you have a little more time, you can install a flood barrier surrounding the house which is a durable plastic fencing that you can put in place around the house to keep any water from getting through.

Content Management
Nothing is quite as overwhelming as the loss of something irreplaceable. Take the time to gather up items of sentimental value and exceptional worth to get them out of the line of the floodwater approaching the property.

If the damage to your property is not extreme, and you are still around when water begins to penetrate the exterior of your house, you can employ a wet/dry vac to begin managing extraction as standing water occurs. This partial mitigation can either make restoration much more manageable for our SERVPRO professionals or help you to clean the home after the floodwater and threat subside more thoroughly.

Knowing how to help your home amid a crisis can be the difference between manageable restoration times and drawn out recovery processes that require considerable out of pocket expense. Give our SERVPRO of Gaithersburg / Germantown team a call anytime that you could use our expertise and cutting-edge equipment at (301) 963-8474.

For more about Germantown click here.

Flood Damage Remediation Your Key To Success

5/18/2019 (Permalink)

Flood damage can lead to mold and other issues. Contact SERVPRO today for remediation needs.

Start to Finish -- Flood Damage Restoration in Gaithersburg

Heavy rains in Gaithersburg can cause flash flooding headaches for upcounty residents. When several inches of water fall during a short time, storm drainage systems become overwhelmed, and the soil becomes saturated. These circumstances can force water into the lower levels of your home, exposing your home’s structure to deterioration and the risk of microbial infestation from the contaminated fluids.

To assure that our crews respond efficiently to Gaithersburg flood damage we use advanced technology like thermal imaging and moisture meters as we assess and plan the remediation. These tools permit the discovery of pockets of water that migrated behind, above, and below structural components. Leaving moisture behind during remediation risks secondary damage like mold growth and persistent resaturation of walls, ceilings, and floors.

SERVPRO employs limited and controlled demolition to expose the trapped moisture. Flood water is typically considered highly contaminated Category Three, black water. We tear out porous materials like drywall and insulation to prevent microbial growth. Flood cuts extending 12 to 18 inches above where the wetness stops permit access to the cavities behind the damaged drywall. We pull the insulation and remove the trapped water.

Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians use pumps and wanded extractors to evacuate standing water, containing it for appropriate disposal. SERVPRO employees use cleaning tools and products clear away residues from the dirty water, and EPA-registered disinfectants sanitize the areas. Opening a portion of the wall increases the speed and efficacy of applied drying equipment like air movers, heaters, and dehumidifiers.   

Once the flood-damaged space is cleaned, disinfected, and dry, our SERVPRO team offers rebuilding services. We are proud to take a flooding disaster from chaos to “Like it never even happened.” Our rebuilding contracting crews restore the areas where we removed structural materials to expedite water removal and drying. Professional insulation and drywall installation followed by finishing touches mean our customers enjoy a streamlined process from a wet mess to a completely restored home.

SERVPRO of Gaithersburg / Germantown is prepared for all aspects of flood damage restoration in Montgomery County. Call us at (301) 963-8474 for a comprehensive evaluation of what your property needs to return to preloss condition.

Click here for more information about the city of Gaithersburg.