Recent Why SERVPRO Posts

SERVPRO Offers Pandemic Cleanup for Gaithersburg Communities

5/15/2020 (Permalink)

yellow gloved hand holding a blue bottle and a green rag wiping a counter SERVPRO procedures generally include the cleaning of porous surfaces using an EPA-registered product.

Protecting Our Community Through Deep Cleaning With Disinfectants

In these troubling times, extraordinary measures are sometimes required to protect our health. It is important to follow the advice from expert sources such as the Centers for Disease Control and Prevention (CDC), and other government announcements and orders. Preventative cleaning is always mentioned as a line of defense against this pandemic.

SERVPRO offers Gaithersburg and Germantown Professional Cleaning Services

There is a notable difference between professional-level specialty cleaning and the DIY cleaning that is being done by the majority of our population. Professional cleaning companies such as ours have employees who have completed training and have earned certifications in performing a variety of difficult cleaning processes, such as crime and death scenes, sewage spill cleanup, mold, and other anti-microbial remediations. Many of our people even have experience in past cleanup of the SARS virus. Our technicians know how and when to don protective clothing and equipment. They are careful not to spread contamination. Our expert team members are accustomed to following various protocols from OSHA, the CDC, and EPA on a number of different cleaning scenarios.  All of this knowledge and experience can be applied toward proper deep protective cleaning against this current outbreak at your home or place of business.   

We welcome you to reach out to us with questions. We look forward to learning about your needs and discussing how we may be able to help you.

SERVPRO of Gaithersburg / Germantown protects the community by being Faster to Any Size Disaster. Call (301) 963-8474 for reliable sanitation services 24/7.

Click here to learn more about Germantown

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

We are Cleaning Experts

3/19/2020 (Permalink)

deep clean We are here to help keep your home or business clean

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Gaithersburg/Germantown 301-963-8474

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Mold Growth In Your Gaithersburg Home

3/18/2020 (Permalink)

mold growing on wall Give our professionals a call anytime at (301) 963-8474.

Three Main Threats of Mold Growth in Gaithersburg Homes

Microbial threats are among the most stressful situations for Gaithersburg homes, and ones that can easily get misunderstood or underappreciated for their severity. Any time that persistent moisture and dampness exist in the property, be it in the basement, attic, or bathroom, it is possible for mold growth to begin. When mold spores seat into organic materials like drywall and wood framing, it can spread quickly between materials and contents to create a volatile situation.

It is easy to utilize incorrect information you can find on the internet to make light of mold damage in your Gaithersburg residence. Understanding the truth about microbial growth and its actual risks can ensure that you better appreciate the need for removing these colonies before irreparable damage takes place. Our SERVPRO professionals have extensive training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Applied Microbial Remediation (AMRT.) Three main threats exist with mold growth.

Health Effects
One of the most significant obstacles for our SERVPRO team when we first arrive to remediate damaged homes is the effect that active colonization can have on those exposed. Homeowners and remediation professionals alike are susceptible to volatile organic compounds, an influx of mold spores, and other airborne threats.

Material Degradation
Mold uses organic material as a food source, which can be detrimental to your home in many ways. The first of these is how it can erode and degrade hosting materials over a brief period to the point that they are not usable. The more deeply and completely colonies spread throughout a material, the more challenging it is to remove this organism. Degrading materials can be among the worst to remediate, and it is often not possible to do so.

Persistent Odors
Odors might not seem like a pressing concern, but it can make comfortable living difficult. This musty scent serves as a constant reminder of the present colonization and requires professional equipment like our thermal foggers to neutralize entirely.

No matter how you discover mold in your home, our SERVPRO of Gaithersburg / Germantown remediators can help. We have the equipment and expertise to handle each of these threats and make mold damage “Like it never even happened.” Give our professionals a call anytime at (301) 963-8474.

For more about Gaithersburg click here.

Fire Damage In Your Gaithersburg Home

2/8/2020 (Permalink)

fire causing damage to home SERVPRO of Gaithersburg / Germantown serves the community with cleanup that is Faster to Any Size Disaster.

Tackling Attic Fire Damage in a Gaithersburg Home

One of the most common locations for home fires is in the attic. FEMA estimates that thousands of fires — as many as 10,000 — originate in the attics of United States residences every year. These fires can cause an average of $440 million in property damage annually. On top of the stress and devastation that fires can leave behind in their wake, the proliferation of soot and smoke residues can leave behind hard-to-remove stains, odors, and other issues.

If your Gaithersburg home needs fire damage mitigation that can begin within hours of your initial contact, your local SERVPRO has you covered. This team is trained in IICRC standards for fire damage mitigation and restoration so that homeowners can benefit from swift service that seeks to preserve their possessions whenever safe and feasible to do so. Technicians coordinate closely with both you and your insurance adjuster to preserve your possessions where possible and remove debris.

SERVPRO Takes Education Seriously
Educating staff, restoration techs, and franchise owners on the ins and outs of disaster mitigation is a crucial step in maintaining a high standard of service. With this in mind, SERVPRO offers plenty of opportunities for employees to continue their training with self-paced learning modules, videos, and much more. SERVPRO also provides credit and noncredit courses and seminars for insurance and real estate professionals.

SERVPRO Saves the Day
Attic fires pose a variety of challenges for homeowners. Not only do they damage insulation, electrical wiring, and other essential components of your home, but they can also leave long-lasting smells that do not recede when treated with consumer-grade products.

SERVPRO technicians work on the restoration of soot-damaged materials with both wet and dry cleaning solutions before attempting deodorization measures. This is because one of the most effective methods of deodorizing is simply removing odor-causing soils and residues. Demolition of burnt structural materials like drywall and insulation may be necessary. Soda blasting can aid in eliminating light charring and odors from wood supports and flooring.   

Smoke odors on surfaces and in ventilation can be addressed with the help of thermal foggers and ventilation box fans, which are used to eliminate foul odors from fires and circulate clean, fresh air through the residence.

SERVPRO of Gaithersburg / Germantown serves the community with cleanup that is Faster to Any Size Disaster. Call (301) 963-8474 for your disaster mitigation needs today.

For more about Gaithersburg click here.

SERVPRO States--Call Us to Your Flood-Filled Gaithersburg Home for Black Water Extraction and Disposal

12/17/2019 (Permalink)

green large SERVPRO trailer at a job site The Right Gear, Transported in SERVPRO Trailers, Means Flood Water Removal in Gaithersburg Homes

Safe Disposal of Black Water from Flood Damage Emergencies for Gaithersburg Residents

Flood Damage Gaithersburg
Water that enters your property as the result of a flood is known as a black water emergency. Blackwater is the highest category of contamination and contains either biohazardous substances or human pathogens. Practicing the correct safety guidelines when dealing with black water is essential to your health. Before beginning work on a black water job you should make a checklist of appropriate personal protective equipment (PPE.) These include safety goggles, respirators, as well as chemical resistant gloves and heavy-duty gloves for larger debris, and rubber boots. Regularly wash your hands after using disinfectants and other cleaning material.

While it may seem prudent to handle Flood Damage in your Gaithersburg home, there are several crucial considerations for you to make. Experience in dealing with these situations is essential. You also need to consider how safe it is for you to enter a property as well as potentially harmful chemicals like sewer gases. SERVPRO technicians are trained to conduct a safety inspection known as scoping before beginning any work. These inspection checks include slip & trip hazards, electrical power shortages as well as safe use of potentially dangerous chemicals.

Removing standing water from the home is an emergency service to mitigate loss at the beginning of restoration. Water removal is vital to keeping the expense of your claim down and, once completed, gives you a clearer picture of what is and what is not suitable for restoring. SERVPRO trucks are fitted with mounts to attach powerful extraction equipment. In severe cases, standing water level reduction can be quicker using a submersible gas pump.

The disposal of black water is held to strict state and federal EPA guidelines. When dumping wastewater, there is a risk of contaminating septic tanks, storm drains, as well as natural waterways. SERVPRO water restoration technicians (WRT) filter wastewater while dumping it by fitting the dump hose onto a waste tank filter or a window screen. If there is no access to sanitary sewer lines, we may need to store the contaminated water and dispose of it at a licensed water treatment facility.

Keeping your home and community safe when clearing away black water is a legal and moral requirement and responsibility. If you need help, contact SERVPRO of Gaithersburg / Germantown at (301) 963-8474.
 

Why Gaithersburg Locals Choose SERVPRO for Their Restoration Services

11/6/2019 (Permalink)

A female SERVPRO employee standing with 3 police officers. You won’t be sorry you let us help for any of your disasters in Gaithersburg.

Let us show you all of our Why you should choose SERVPRO for any restoration issue in Gaithersburg.

Accidents, appliance failures, and bad weather all contribute to different types of damage for Gaithersburg property owners. No matter if the residence receives fire damage, water loss, flooding, or has a mold infestation, it is vital to engage a professional restoration services company. Failing to do so leaves the property open for additional damages from secondary issues. 

Why SERVPRO?

When damage threatens your property and contents, it is vital to work with a company that understands, some items may have no dollar value, but the sentimental value is priceless. SERVPRO technicians bring not only extensive training to each job site but also compassion for the people they help through their knowledge of the restoration sciences for limiting loss every single day. 

Fast Water Cleanup is Crucial

When a bathtub overflows, toilet backs up, or the washing machine decides to drain water on the floor rather than the drain in a Gaithersburg home, the timer starts ticking for unrecoverable water damage to the structure. SERVPRO technicians arrive within an hour of the initial call and bring every single piece of equipment they require for the job on their green service vans. 

The complete extraction of water is crucial to complete drying, and they have numerous special attachments such as weighted extractor heads to pull deeply embedded water out of pile carpeting or other types of equipment designed to assist in water removal from upholstered furniture. As long as the water loss has not remained untouched for more than 24-hours, the highest restoration potential remains. After that time frame passes, less and less of the contents in the home have the possibility of recovery through drying and cleaning. 

Return from Fire Damage

When a property burns, the fire damage left behind in each Gaithersburg home is unique. There may be accompanying water damage, smoke odors, and numerous structural issues to address. SERVPRO technicians immediately scope the structure to ascertain safety issues, where mitigation needs to start and if there is water loss to handle. Another common action is the establishment of a security fence around the worksite to protect the property and contents from any intruders during the fire loss cleanup. 

The cleanup of smoke residue requires testing and knowledge or more damage to the structure has the potential to occur from incorrect cleaning methods. For example, dry smoke is a fine, powdery substance that lightly sits on surfaces. Technicians learn in their extensive training that this type of smoke residue does not react well to liquids, and this has the possibility of driving it deeper into surfaces. Instead, the technicians know the correct dry cleaning methods involve picking it up and moving the mitigation process forward. 

Odor removal is a large part of fire damage restoration. Technicians have a diverse selection of equipment and applications to neutralize residual smoke odors left by the fire. For light scents, time-release gel pellets may prove to be enough. More pungent odors may require the use of equipment such as hydroxyl generators that work as a neutralizing agent against airborne particulate matter. Another frequently used solvent-based method is thermal fogging, which also neutralizes odors at the molecular level, never to return. 

Storm Damage and Flooding 

Storm and flood damage in Gaithersburg homes receives handing from SERVPRO technicians much in the same manner as water damage resulting from a suddenly broken supply line, with one caveat, when it is groundwater, it is contaminated. 

When a tree limb falls on a roof or hail breaks a window and rainwater enters the property, that is still "clean" water, and it poses no real health issues as long as the cleanup begins within 24-hours. As water remains standing within a property, even clean water degrades and after 48-hours, requires handling as a class-three biohazard the same as groundwater.

Even a small amount of floodwater entering a home wicks rapidly into sheetrock, and it requires removal as it is absorbed and immediately begins weakening building materials. Damaged sheetrock buckles and warps and has no restoration potential. SERVPRO technicians learn controlled demolition techniques as part of their certification and skillfully perform flood cuts to save as much of the sheetrock as possible by removing only the damaged portions and halting any further absorption of the water.

Disinfection and the application of antimicrobial products are a standard part of flood damage mitigation. Technicians ensure that the property is sanitized and ready for any reconstruction that needs to occur.

Technicians perform any temporary repairs needed such as tarping over holes in a roof or boarding up windows. Afterward, homeowners receive a list of the actions taken for both restoration services as well as repairs necessary to return the home to its pre-flood condition. 

Mold Remediation

Mold damage sometimes accompanies water and fire loss in Gaithersburg homes. Unlike those types of home disasters, mold infestations are often a symptom of another issue. When SERVPRO technicians scope a home for potential mold, they look for musty odors, water spots and collections of excessive moisture within wall cavities and under flooring. Poor ventilation is another common reason for mold growth in attics. Technicians diagnose both the locations of mold colonies and the cause for their establishment in the home. 

Technicians are very cautious during mold remediation about the potential for cross-contamination, and containment is a standard action. Using a simple barrier or more intensive negative air chamber setups to ensure airborne mold spores do not travel to any other part of the home. 

Careful drying and lowering of the ambient humidity cause the existing colonies to dry in place. Technicians carefully remove by gently hand-scraping or when infestations prove challenging to remove, they use methods such as soda blasting, a light abrasive that does not mar surfaces, making it ideal for wood or brick. 

SERVPRO of Gaithersburg / Germantown at (301) 963-8474 is ready to assist property owners 24/7 with any needed restoration services. The knowledgeable technicians have training and certification in water damage, fire damage, storm damage, and mold remediation to make the loss in your home, "Like it never even happened."

To learn more about Gaithersburg, click here.

Our Technicians Will Restore Your Fire Damaged Home In Gaithersburg

8/23/2019 (Permalink)

Soot covering walls and ceiling Whenever disaster strikes, let our SERVPRO of Gaithersburg / Germantown team show you that We’re Faster to Any Size Disaster.

Content Management Solutions For Fires In Gaithersburg

Keepsakes, heirlooms, possessions, and belongings all make up the contents of your Gaithersburg home. Each can hold a place of regard with homeowners as something that they have purchased or acquired through the years. In many ways, the items within a house are more important than the home itself according to its owners. That is why our crew of professionals has a division of technicians devoted exclusively to protecting your possessions from the harmful effects of fires and other disasters.

Acquiring the services of our experienced content management division can help to address multiple aspects of fire damage in Gaithersburg homes. Our SERVPRO professionals understand the finite amount of time before affected furniture and other items become too severely and profoundly damaged to restore with our methods. As a leading name in fire recovery throughout Montgomery County, our team has decades of experience to lend to our customers in their time of need.

Content management begins with the assessment of your property once our professionals first arrive at the house. Items get earmarked to get removed from the home to allow for better protection from the spreading fire effects or to give them focused cleaning and deodorization attention. Whatever the reason, our technicians carefully package each item to protect it in transit to whichever of our three facilities within Frederick and Montgomery Counties is the closest. Once it arrives, we can address each concern to ultimately make these fire effects “Like it never even happened.”

Soot cleaning is a considerable step to restoring the look and function of items removed from a damaged home. Our SERVPRO team has multiple strategies for cleaning damaged belongings affected by these carcinogens, and a leading approach is our ultrasonic submersion tank. A combination of vibration and microscopic bubbles can restore many contents of your property, including silverware, dishes, porcelain, glassware, and more.

Keeping track of your items throughout their recovery and even their storage in one of our facilities provides peace of mind to our customers. We give each box of your belongings a unique QR code, allowing us to quickly identify where individual items are upon a customer’s request, and allow them access to these items whenever they might need it.

Pack-outs and content management are a considerable element to our respected fire recovery efforts. Whenever disaster strikes, let our SERVPRO of Gaithersburg / Germantown team show you that We’re Faster to Any Size Disaster. Give us a call at (301) 963-8474.

For more about Gaithersburg click here.

Why Training is Important for Water Damage Restoration Professionals in Gaithersburg

6/21/2019 (Permalink)

We have the equipment and training to dry your home quickly. Call us today!

The Training of Our Water Restorers for Gaithersburg Homes 

Effective cleanup and restoration of your Gaithersburg home after substantial water loss incidents can often be more problematic to secure than you might think. You cannot trust just anyone to this task, as you want technicians with extensive experience and training in water restoration and recovery. Our professionals have some of the most rigorous continuing education programs for being knowledgeable assets to the restoration industry. 

We understand how valuable it is to have experienced professionals respond quickly to your home when you need water removal and recovery solutions in Gaithersburg. Substantial water loss incidents can spread effects throughout the property, allowing for a considerable volume of saturated structural elements, construction materials, and exposed contents. 

Knowing how to address each of these concerns is a trait that homeowners should look for in a restoration team. Our SERVPRO professionals have an intricate training process and continued educational programs to ensure that we are among the most experienced and knowledgeable water restoration specialists in the region. 

Each of our SERVPRO technicians on the water restoration and recovery team must obtain certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). At a minimum, these professionals must become certified Water Restoration Technicians (WRT), though many also obtain secondary accreditations in Applied Structural Drying (ASD) and even related niches such as Applied Microbial Remediation Technicians (AMRT). 

Continued education is a big part of our preparedness for disasters and emergencies. Through in-house training opportunities and online coursework, we can stay up to date with the most current extraction and drying approaches to make our efforts more efficient and less expensive for our customers. Additionally, we study the use of the latest technologies and equipment for water restoration to ensure that we always have industry-leading tools to get the job done quickly. 

You cannot predict when water loss incidents might occur in your home, but you do have a choice as to what team can help you to restore these effects. You can count on the experience and fast response of our SERVPRO of Gaithersburg / Germantown team. Give us a call anytime that you need us at (301) 963-8474. 

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Don’t Tackle Water Damage Remediation Alone in Your Gaithersburg Home

5/30/2019 (Permalink)

Water damage starts out small before becoming a large problem. Contact SERVPRO today for remediation assistance.

Water Damage to Full Restoration: Why SERVPRO is the Only Choice in Gaithersburg

After a water loss disrupts your life in Gaithersburg, the last thing needed is to change horses in midstream. Many disaster remediation companies commit only to water removal and drying of a property. Homeowners are on their own when the time comes to replace and repair structural components damaged by moisture or the remediation efforts. Our decision to provide our customers with rebuilding services is an important reason why we are a local restoration leader.

Cleanup after water damage in Gaithersburg can be complicated. Water tends to migrate far from the source of the break or leak. It absorbs quickly into porous building materials like drywall, ceiling tiles, hardwood, and insulation. As it wicks into the structural components, it might disappear from view, but it continues to promote deterioration. The risk of secondary damage including  mold growth increases. Hidden moisture must not be ignored, and our proven ability to locate and eradicate pockets of water is why we need to be your partner.

Finding and drying out wet building cavities is a vital part of any remediation efforts. To do so efficiently often requires controlled demolition. Our willingness to create flood cuts, careful removal of wall sections a foot or so above the water damage line gives our technicians access to the pooled water behind walls and supports better airflow when we move to applied structural drying. Our rebuilding capability explains why SERVPRO is comfortable with seemingly bold strategies during water removal and drying.

Our technicians are masters of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) courses that form the knowledge base for the water remediation industry. The construction and rebuilding skills we bring to a project are why SERVPRO can push the boundaries to achieve complete water removal and thorough cavity drying.

As you consider the beginning and the end of a water damage restoration project, it is clear why SERVPRO made a strong rebuilding division a priority. Our customers want the best outcomes, which must include cautious demolition to release water and give access for drying. Hiring a different contractor to repair and replace the materials removed is a daunting prospect. Working with us from the initial assessment of the water emergency until the finishing touches after rebuilding truly make it “Like it never even happened.”

Trust SERVPRO of Gaithersburg / Germantown to work by your side from your initial call for help until the complete restoration of your water damaged home. Contact us for an assessment at (301) 963-8474.

Click here for more information about the city of Gaithersburg.